Integrating is fairly simple. Just go to "configuration" and then in "HTML code" part you will see the following options
By default when user clicks live chat link the Page Widget Opens. The User (visitor) can chat in this Page Widget. The Page Widget remains opened until the User (visitor) closes it or opens the Widget in a new window (popup). To open in a new window, the User clicks the icon beside the Close Page Widget icon.
You can test widget on our demo page.
Let say you do not want to show Live Chat/Help link or Status Widget at the bottom of your screen. So you can check this.
For which department this code should be rendered. Choose “Any” for all departments, or choose the specific department for this code.
If this checkbox is checked, the User (Visitor) does not have to make a page refresh to initiate the Invitation Logic (check for messages from operator/or check for the Proactive Chat Invitation message). Please note that checking this checkbox activates messages checking for Users (Visitors) every 15 seconds and it increases server load.
This disables the Proactive Invitations. This is useful if you want to disable them on your site.
Note: This disables online visitors tracking even if it's turned on in your back office (Administrator section of your site). It is recommended to not touch this field unless you know what you are doing :)
This is a new feature. This is the position where the Status Widget is published on your website. These are your options.
The HTML code will be generated automatically as you change the configurations on this page. You can then embed it into your site. You will be able to see how it would look like and function on your site.
Developing application takes a lot of time. You can support application by donating. There is no company behind this application and it takes away my free time. Every donation matters and does not matter how small it is!