If your hosting supports Wordpress you can also run Live Helper Chat!
Used by banks, health sector, universities, game industries where data protection is a top priority. Enterprise level features free to use for everyone everywhere! You can integrate any third party Rest API out of the box without any coding. Voice & Video and ScreenShare are supported also. You can also use LHC with any AI like ChatGPT, Rasa, DeepPavlov, Ollama, Gemini
In a production environment, serving clients handling over 10,000 chats per day with dozens of operators actively working.
Dead simple setup for beginners
Requirements: PHP, MySQL start your installation now
For enterprise (optional): Elastic Search, Amazon S3, NodeJS
For the best mobile experience use Telegram as your mobile client. YouTube manual
Documentation how to setup mobile application
Integrations
- Mobile app flutter
- Voice & Video & ScreenShare, Jitsi (free)
- Voice & Video & ScreenShare, Agora (paid)
- Mattermost
- Rest API
- Bot with possibility to integrate any third party AI
- DeepPavlov AI - sentiment analysis
- Telegram
- Google Business Message
- Rasa AI integration
- Facebook messenger (Messenger and WhatsApp official integration)
- Insult detection powered by DeepPavlov.ai and NudeNet
- SMS, WhatsApp (Twilio)
- WhatsApp self hosted using open-wa
- Desktop app written on electron
- Elasticsearch get statistic for millions of chats in seconds
- Node.js
- Docker
- Background worker for heavy tasks offload Rest API calls
- Integrate any third party Rest API
- Google Authentication login using Google account
- 2FA Authenticator mobile app support
- Amazon S3 scale infinitely by storing app files in the cloud
- Helpline and crisis solution
For users
- Bot
- Telegram support also as support client
- Facebook messenger support
- Twilio
- n8n
- Multiple clients support
- Easy theming
- Co-Browsing/Screen sharing
- Speech to text
- Unlimited operators, chats at the same time, departments
- User screenshots, see what your users sees
- Files uploads, drag & drop
- Visitor tracking across different subdomains of domain
- Chrome extension
- Operator To Operator chat
- Option to have custom form attributes or pre-fill existing ones
- Pro active users invitation to chat
- RTL and LTR languages support
- More...
For developers
- MVC structure
- Hooks for extensions
- Free - Open Source
- Clean code
- Chat archive module
- Fully supported multiple domains including http, https and subdomains
- Plugins supported
- Easy upgradable
- Bootstrap 5 CSS framework
- Customizable without changing kernel
- Bugs fixed in days not in weeks or months
- Can be customized to meet any business requirements
- Translate on Transifex
- More...