How to block users from starting a chat?

Last modification: 2014-12-17 17:50:40

For that navigate to 

"Configuration" -> "Live help configuration" -> "Chat configuration" -> "Online tracking"

and just edit "Which ip should not be allowed to chat"

Possible values

  •   Wildcard format:     1.2.3.*
  •   CIDR format:         1.2.3/24  OR  1.2.3.4/255.255.255.0
  •   Start-End IP format: 1.2.3.0-1.2.3.255

Values can be separated by comma, E.g 1.2.3.*,128.8.8.8

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