Need help tool-tip configuration

Last modification: 2014-06-30 20:27:28

By default tooltip is enabled. You can disable it at

Configuration -> Chat configuration -> Online Tracking -> "Show need help tooltip?"

You can also set timeout after how many hours this tooltip should be shown for the same user again. This tooltip is highly configurable and with embed options you can change photo, main title and subtitle

You can style how this widget looks like from back office by creating theme.

Bellow mentioned option are for advanced users who needs custom solutions.

Let say you do not want photo

LHCChatOptions.opt = {widget_width:320,nh_image:false};

Let say you want another photo

LHCChatOptions.opt = {widget_width:320,nh_image:'url to image'};

Let say you want to remove sub title

LHCChatOptions.opt = {widget_width:320,nh_sub_title_text:''};

Let say you want to change title and subtitle

LHCChatOptions.opt = {widget_width:320,nh_title_text:'My main title',nh_sub_title_text:'My subtitle'};

All these options can be combined together.

How do I change background color of tooltip?

Just in your site css add

#lhc_need_help_container{background:red !important;}

How do i change general tooltip style?

Support project

Developing application takes a lot of time. You can support application by donating. There is no company behind this application and it takes away my free time. Every donation matters and does not matter how small it is!


Paypal, one time donation
Monthly donation
Bitcoin
Skrill
remdex@gmail.com


comments powered by Disqus