3.51v Departments statistic

Last modification: 2020-11-17 12:39:03

Hi,

  • Departments statistic widget will have a new columns.
  • Bot chats - number of active bot chats
  • Load column - `hard limit` - `active chats` (`soft limit` - `active chats`)
  • `Hard limit` - is the sum of max chats value of logged operators who were active during last 5 minutes
  • `Active chats` - number of active chats in department or department group
  • `Soft limit` - is the sum of max chats of operators who were active during last 10 minutes.
  • Group chats list in departments statistic widget
  • If you have `php-resque` extension running. Departments statistic will be calculate in the background.
  • Changed background color of chat tab/left chat.
  • Rest API to fetch chat information https://api.livehelperchat.com/#/chat/get_restapi_chat__chat_id_
  • Check is audio is available on device.
  • Separate backend and frontend scripts. Performance improvement.
  • Frontend errors tracking in audit log. category - js, source - lhc. It has to be enabled in audit configuration.
  • Option to tell LHC are we running under proxy. Avoids faking IP address. https://doc.livehelperchat.com/docs/blocking/#live-helper-chat-does-not-detect-ip
  • If archived chat group chat table does not exists. Ignore.
  • Bot changes to handle previous process https://github.com/LiveHelperChat/livehelperchat/issues/1579
  • `Typing until` bot response fixes for a new widget.

For update just follow standard update procedure For manual update it's update_224.sql

Support project

Developing application takes a lot of time. You can support application by donating. There is no company behind this application and it takes away my free time. Every donation matters and does not matter how small it is!


Paypal, one time donation
Monthly donation
Bitcoin
bc1q6gkl2hcwtn2g26em6axc7jehmn2hd9x8g7nzx9

USDT (Ethereum network)
0x45b92C4aa29EFD3252fD04fcDDe3e6Ef8b399D75