New documentation page:
https://doc.livehelperchat.com
Legacy documents:
- Installing Live Helper Chat including pro active chat configuration (older instructions Installing Live helper chat)
- Upgrading - general tutorial
- License
- GDPR Compliance
- Requirements
- Live helper chat architecture scheme
- Features
- Tweaks for high performance
- Contributors
- Donators
- Folders structure
- Main folders structure
- Web client folders structure
- General functionality documentation
- How to use bot?
- How to enable voice messages?
- Permission system explanation
- How to anonymize Live Helper Chat visitors Data?
- How to use paid chats?
- How to use product?
- How to use themes?
- How to use commands?
- How to configure dashboard?
- How to a change back/front office theme?
- How to use Co-Browsing?
- GTalk, Xabber, XMPP, Monal support
- Skype, Sevabot and Live Helper Chat integration
- Openfire, Pidgin and Live Helper Chat configuration tutorial
- How to enable Node.js support?
- How do I enable Memcached or Redis for Live Helper Chat?
- Supported languages
- Default application values
- Logging to application
- How to prefill form attributes or add new attribute, changing default form field
- How to pass additional variables to online visitors list.
- Application icons meanings
- Explaining Live helper chat main window
- Explaining clean cache purpose
- Integrating live helper chat HTML into site.
- How to install new language?
- How to use Google SMTP?
- How to use chat priority?
- Tracking online users
- Pro active chat invitation
- Sending messages to online users
- How to configure geo detection?
- How to block certain users by their country or allow chat request only from my selected country?
- Canned messages
- Leave a message tutorial
- Operator To Operator chat
- Auto responder
- Automatic transfers between departments
- How to use chrome extension?
- Integration with Google Analytics event tracking
- Need help tool-tip configuration
- How to redirect user to contact form if chat is not accepted for some time?
- What does invisible mode do?
- How to enable automatically chat reopen for user?
- How to setup online hours and ignore users status completely?
- How to go offline/online automatically?
- How to setup round robin/automatic chats assignment workflow?
- How to setup automatic chat's closing/purging?
- My operators can not see online visitors, what I'm missing?
- How to make automatic status change for frontend visitors?
- How to know is visitor still on my site (online)?
- Video tutorials?
- WHMCS integration
- How to block users from starting a chat?
- How to block users from appearing on online users list?
- Additional modules
- Questionary/Feedbac/Voting module
- FAQ module
- Chatbox module tutorial
- Chats export module
- Browse offers
- Forms module
- Documents sharer module
- How to embed Javascript
- Live Helper Chat live support code?
- Chatbox widget/page code?
- FAQ widget/page code?
- Questionary widget/code?
- How to embed Live Helper Chat generated javascript in wordpress?
- Live support for prestashop, how to embed code?
- Users, groups, roles, departments management
- Working with groups
- Working with roles
- Working with users
- Working with departments
- Chat
- Chat statuses
- Chat rooms
- Chat window
- Single chat window
- Chat transferring to another user
- Chat listing
- Desktop client
- Desktop client general information.
- Logging to application
- Desktop client main window
- Chat rooms
- Tips
- How to disable operators open already accepted chats from their departments?
- How to allow operators to delete his own chats?
- How do I configure LHC to have different operators and widgets for different domains?
- How to Report a bug properly?
- After enabling google re-captch i can't login anymore?
- For developers
- How to install Telegram extension?
- How to switch to PostgreSQL
- How to use auto login module?
- How to write custom extension?
- How to configure https and http?
- How to enable debug output?
- How to use debug output?
- How to override templates?
- How to override modules?
- How to change sync and sound options?
- How to change logo?
- How to use Chat API module?
- How to compile desktop application?
- How to change header and footer content?
- How to change default application sounds?
- How to move chat from one location to another?
- How to enable cache?
- How to style desktop application?
- How to style web application?
- How to override a class?
- How to configure roles with user who has access only to him transferred chats?
- How to switch from LTR to RTL language, how to add RTL language?
- GoDaddy configuration tutorial, avoiding no input file specified error
- Nginx configuration tips
- How to override JS function?
- What callbacks supports Live Helper Chat
- How to add cronjob in extension?
- During some action app returns white screen, what to do?
- I have embedded widget code but widget is not shown. What to do?
- How to make unbranded version of Live Helper Chat?
- How to remove index.php from URL?
- Why there is no captcha? won't I get spam messages?
- I'm a owner of a web agency, can I sell it to my clients?
- I'm planning to build renting services, is this allowed?
- Some of the e-mails comes from root@localhost, where can I change that?
- I'm planning to write a mobile app and would like to use Desktop client API, what I have to know?
- I see strange characters instead of correct?
- I have updated translation file but still I see untranslated text?
- Understanding site access pattern
- After i have updated to 1.96v > I see strange variables instead of chats
- I'm offline/online but my site shows that i'm online/offline?
- How to change "Live Help is Online"/"Live Help is Offline" text?
- How to verify a user before starting a chat?
- How to setup LHC cronjob?
- How to redirect user to custom page then user clicks on offline widget?
- Docker and Live Helper Chat
- How to implement custom notification callback for started or closed chat?
- Drupal and live helper chat integration
- My users looses chat session then they navigate through the site, duplicate online users records
- How to implement login to LHC using third party logins providers (SimpleSAMLphp)?