1. Department statistic modal window will show department online status. Useful for investigations.
2. Case insensitive will be a global in additional chat variables.
3. Sometimes while logging as other operator did not work and operator was logged out instantly.
4. `vars_encrypted` option should be respected in popup.
5. `If` condition support in bot individualization. https://doc.livehelperchat.com/docs/bot/multiple-languages#setting-translations-for-messages

For update just follow standard update procedure. For manual update it's update_333.sql