Full XMPP chat support for ejabberd
Extension can be found at https://github.com/LiveHelperChat/xmpp-chat
Few short notices
- Standalone and Automated hosting enviroments are supported
- This enviroment is not for amateurs and requires some ejabberd, nodejs [Optional] and linux administration skills. Read more to find out :)
LHC 2.30v now has extension for SugarCRM integration. Extension can be found here https://github.com/LiveHelperChat/sugarcrm
- PHP Soap module
- Live Helper Chat since 2.30v
- Put sugarcrm folder in LHC extension folder. So it would look like
- Enable extension in settings.ini.php file. 'extensions' => array ( 'sugarcrm', ),
- Clean cache from back office.
- From top menu go to Extra Modules => SugarCRM
- Just configure and use
In chat window will be new tab SugarCRM there you can create/update existing SugarCRM Lead.
P.s it's compatible with automated hosting :) Just activate it in client instance and that's all.
Also may find usefull this forum topic https://forum.livehelperchat.com/viewtopic.php?id=1065
Amazon S3 storage plugin for live helper chat
This plugin is similar to Riak one. Just this time all files are stored in Amazon S3. Plugin can be found at
- Download extension and put amazons3 folder into extension folder.
- Edit settings/settings.ini.php and activate extension. Add it as the last one
0 => 'amazons3',
- Rename extension/amazons3/settings/settings.ini.default.php to extension/amazons3/settings/settings.ini.php
- Edit settings extension/amazons3/settings/settings.ini.php fule and set your bucket name and key and secret variables.
So basically with this plugin LHC can be hosted on Amazon cloud with failover etc. Example what would be required
a. Amazon RDS - database for lhc
b. S3 - for files storage
c. Elastic cache - for Redis PHP sessions/publish events
d. Two EC2 instances, they would act as failovers. Each of them should have NodeJS running.
So LHC is infitive scalable in general. This plugin is compatible with Automated hosting plugin also.
So it took about two days to write this plugin, but now everyone can download it and use osTicket together with Live Helper Chat.
First few features this plugin can do
- Can create an issue in osTicket then chat is
- Also can create an issue then offline form is submitted
- Has protection against duplicate issue creation
Riak file storage plugin
This plugin enables file storage in Riak. What is Riak you can find in the authors page. This plugin does few amazin things.
- It will store all the user files, profile images, themes files, users uploaded files, screenshtos etc in Riak. So it's extremely userfull in Automated hosting where you want to split a load. So with this plugin you can distribute system across multiple servers because all users files can be accessed independable where frontend APP server is located.
- For instructions how to install read more