Just thought to share few items which are comming in next version. This time just small description

• Option to add unlimited number of additional fields in chat form. This includes hidden and visible fields. This should be usefull let say debuging user attributes like you could pass logged user id, basket ID etc, Anything actually. With visible fields it can be for example order id etc.
• Option to prefill user form. Let say user is logged so you can just generate a little bit different embed code and chat will be prefiled with logged user attributes,
• Send mail to user. You missed user chat, but still want to respond? The only option was just copy user email and write separte e-mail. Now you will be able to do it from live helper directly.

These three features are supported by one of my customers and he aggreed to share these enchancements with others. So you can say big thanks to him and me. P.s do not forget let others to know about Live Helper Chat.

P.s these features should go live in a weekend or so.