How to implement custom notification callback for started or closed chat?

Last modification: 2014-09-01 16:10:49

Let say you want to receive a sms message then users request a chat. Or just send chat data to some external service. This is very easy archievable just using extension. For example I suggest to have a look at https://github.com/LiveHelperChat/livehelperchat-extensions/tree/master/sevabot

It uses one live helper chat provided events

This event is fired then user starts a chat from chat widget, standard chat window or from read operator message.

Also chat has antoher even which you can use then chat is closed 

This even you can use then chat is closed and you want to pass some information to third party service.

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