Hi
1. New statistic - unanswered chats. Chat becames unanswered if
a. User starts chat and there is message field and chat is pending.
b. Operator accepts a chat but visitor has already closed chat widget chat remains unanswered.
c. If chat started in proactive mode and user filled message and chat is not accepted yet.
d. Unanswered chat flag is removed.
2. User row has 3 additional attributes which can be used for extensions.
attr_int_1
attr_int_2
attr_int_3
For update just follow standard update procedure For manual update it's update_116.sql
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