Hi,

1. If pending chat is assigned to any operator, it's name will be shown.
2. Reduced font size of lists in right column
3. New variables for e-mail templates content {survey}, {chat_duration}, {waited}, {created}, {user_left}
4. If chat is automatically closed it will be unmarked as unread
5. Survey results also will be seen in survey popup which are called in chat window directly.
6. Now products can be shown depending on selected department.
   1. You have to configure each department and assign product to it
   2. Also in product main configuration window enable "Enable products show by departments"
   3. Old products functionality also will work

For update just follow standard update procedure For manual update it's update_129.sql