New version 2.78v - auto assignment enhancements

Last modification: 2017-12-04 16:00:43


  1. Option to set delay, between new chat can be assigned to operator since last assignment.
  2. Option to have auto chat acceptance. If chat is automatically assigned it's possible now that new chat will be opened automatically to operator.
  3. Option to exclude operator from participating in auto assign workflow, even if he is online.
  4. Option to ignore inactive chat's in auto assign workflow.

For update just follow standard update procedure For manual update it's update_153.sql

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