Hi,

1. Subjects for chats.
2. Standard widget/Proactive invitation will be submitted using XHR request. This will avoid record in browser history.
3. FAQ, Questionry, Chatbox widget improvement toa void error in "messages"
4. Emoji icons for chats.
5. Search in chat list by user group or department group.
6. Statistic by week.
7. Sync offline/online icon in cross window environment. Child window will detect activity and report to parent window to avoid false positive for inactivity.
8. Footprint cleanup algorithm change for high load environment.
9. Bigger font size on mobile devices so scaling of widget won't be triggered.
10. Search by subject is not yet supported will be added in the upcoming releases.

For update just follow standard update procedure For manual update it's update_162.sql