Since 1.27v we have brand new module for collecting users feedback. This module features the following use case
This module is not related to live support plugin itself so can be used separate module. So site can have questionary module embeded code but do not have live support embeded code and reverse ofcourse.
If you are not sure will it satisfy your needs I suggest just to play around with our demo and see how it works in reality.
Developing application takes a lot of time. You can support application by donating. There is no company behind this application and it takes away my free time. Every donation matters and does not matter how small it is!