There was a bug in install script. And during pro active chat invitation creation you could get white screen. So just execute this query:
ALTER TABLE `lh_abstract_proactive_chat_invitation`
ADD `show_random_operator` int(11) NOT NULL,
COMMENT='';
This bug in install script effected 1.63v and 1.64v.
Really sorry for this. But, bad things happens to good people :)
Developing application takes a lot of time. You can support application by donating. There is no company behind this application and it takes away my free time. Every donation matters and does not matter how small it is!