Hi,

https://github.com/LiveHelperChat/livehelperchat/issues/363 - Foms module tutorial
https://github.com/LiveHelperChat/livehelperchat/issues/366

Also after update i suggest to operators to add these two new permissions

• lhuser - change_visibility_list (allow user to choose what lists he can see in homepage)
• lhuser - see_assigned_departments (allow user to see what departments are assigned to his account in account page)

execute doc/update_db/update_76.sql for update and follow standard upgrade tutorial.

Create a directory 
var/storageform - and make it writable.

While I prepare forms module tutorial you can take a look at http://livehelperchat.com/demo-12c.html also see in back office how information is collected.