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2013-04-27 19:00:30
Option to embed FAQ and Questionary module directly in page
Just merged one quick feature which allows to show FAQ and Questionary module content directly in page. Here is example in the bottom.
FAQ direct page embed example
Questionary direct page embed example
In the future I will make option to embed chats directly in page. Let say you are broadcasting something. In that case you will be able to have a chat near that video. Where user will be able to ask questions directly. Also I will make kinda shoutbox/chatbox. So from now this app is not only for live support but much more.
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2013-04-27 09:42:04
New version 1.31v, send mail to user directly and dynamic widgets height.
Hi, new version. This version brings enchanced usability and one new feature
Feature release:
- Option to pass custom argument for chat, these arguments will be visible in chat form
Example:
<script type="text/javascript">
var LHCChatOptions = {};
LHCChatOptions.attr = new Array();
LHCChatOptions.attr.push({'name':'Basket id','value':'<predefined value>','type':'text','size':12}); // 12 is 100% full row, 6 is 50%
LHCChatOptions.attr.push({'name':'User ID','value':'<predefined value>','type':'hidden','size':0}); // hidden is invisible field, size just zero
(function() {
var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true;
po.src = 'http://<some_domain>/index.php/chat/getstatus/(position)/middle_right';
var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s);
})();
</script>
- Option to prefill some form attributes in javascript
<script type="text/javascript">
LHCChatOptions.attr_prefill = new Array();
LHCChatOptions.attr_prefill.push({'name':'email','value':'remdex@gmail.com'});
LHCChatOptions.attr_prefill.push({'name':'phone','value':'370888888'});
LHCChatOptions.attr_prefill.push({'name':'username','value':'Remigijus Kiminas'});
(function() {
var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true;
po.src = 'http://<some_domain>/index.php/chat/getstatus/(position)/middle_right';
var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s);
})();
</script>
- Option to configure chat popup window width and height, same for chat widget also.
- Send mail to user, let say you have missed chat. But still you want to responde to user. So with this feature you will be able to do so.
- Dynamic widgets height and width, this will allow to fit content dynamically/ so even more improved usability.
- Improved compatibility with IE8
execute doc/update_db/update_21.sql and follow standard upgrade instructions
Demo was updated. Please checkout. I ques the most usefull thing is dynamic widget height. Don't forget to donate :)
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2013-04-24 18:31:36
Few upcoming features
Just thought to share few items which are comming in next version. This time just small description
- Option to add unlimited number of additional fields in chat form. This includes hidden and visible fields. This should be usefull let say debuging user attributes like you could pass logged user id, basket ID etc, Anything actually. With visible fields it can be for example order id etc.
- Option to prefill user form. Let say user is logged so you can just generate a little bit different embed code and chat will be prefiled with logged user attributes,
- Send mail to user. You missed user chat, but still want to respond? The only option was just copy user email and write separte e-mail. Now you will be able to do it from live helper directly.
These three features are supported by one of my customers and he aggreed to share these enchancements with others. So you can say big thanks to him and me. P.s do not forget let others to know about Live Helper Chat.
P.s these features should go live in a weekend or so.
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2013-04-21 17:21:06
Weekend over, some summary
Just after whole weekend of programming Live Helper Chat, here is list of things which were done during the weekend
Donations are really appereceated... Like Live Helper Chat is just a hobby :)
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2013-04-21 11:35:02
New version 1.30v, upgrade to foundation v4 and RTL language support
This version features upgrade to foundation v4 CSS framework version and RTL language support.
Please read more regarding RTL language support here
Like i had a to change a lot of templates because of foundation v4, you may have to adjust your templates a little bit. But it should be peace of cake actually. So now I need just any translated RTL language. If you find it usefull please donate. I'm not sure that there exists any of open source solutions with full RTL language support :)
