If you are missing some feature without which you cannot use Live Helpher Chat. You can do the following things.
Cheers :)
To make it easier to create a user with operators functionality only I have updated install module, so it now precreates role, group, and required permission for operators. So admin now only has to create a user and assign correct group to it.
Here is plain change log
Demo also was updated.
I have rearanged top menu and moved some parts to documentation section.
Now you can change required form fields in back office. For that you will have to pull newest version from github. You will have also execute update_8.sql from doc/update_db folder. This will allow you let say - make the only visible field in start chat, user question. Demo was also updated. Just play around with our demo and see by yourself.