3.38v group chats improvements
- Bot conditional resposne changes
- Chinese three dialects added as possible language options.
- Group chat tabs have indication about unread messages.
- Option for operator to change other operator online status directly from online operators widget.
For update just follow standard update procedure For manual update it's update_212.sql
3.37v bot statistic
You wanted it - you got it :) . Someone in the forum asked for a statistic regarding bot. So you can have one now :)
- Had to separate bot assigned to a chat to a separate column. This will allow us to generate some charts like.
- Was the chat only with a bot or also operator was involved.
For update just follow standard update procedure For manual update it's update_211.sql
If you want to have capabilities to search by bot for past chats you can run this script from your command line to reindex old chats.
php cron.php -s site_admin -c cron/util/migrate_gbot_id -p 0
3.36v always online
- Option to set yourself as always online. Usefull if you are using telegram and do not want to setup department online hours.
- Auto responder has option to send notice to visitor if operator is speaking his language.
- Operator profile look improvements.
For update just follow standard update procedure For manual update it's update_210.sql
3.35v group chats
- Group chats between operators
- More Rest API arguments for fetchmessages call
- In prefill variables workflow you can now prefill any chat variable you want.
- Files attatchement modal window is larger and has preview of images
- Password field type for custom variables defined from back office.
- And various other small changes :)
For update just follow standard update procedure For manual update it's update_209.sql
Youtube video about group chats - https://youtu.be/kT_XIYnXeg4
As you know already you can always ask a question on our forum. From now you have even more direct approarch Discord channel :)