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2015-09-05 20:20:34
New version 2.37v - draggable widgets
New version with few fancy things :)
- User can drag and sort frontpage widgets as he wants. Widgets order and what widgets user can see are based on user individually.
- Canned messages are sorted by position and title now.
- Other small UX updates.
For update just follow standard update procedure For manual update it's update_112.sql
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2015-08-29 09:11:07
New version 2.36v - activity tracking
New version after some time with some cherries on the pie :)
- User activity tracking on site enhancements. New tab in settings "Visitor activity"
- Also @SergeyDjam has prepared ROSA linux distrubution RPMS for desktop client.
- https://github.com/LiveHelperChat/desktop/issues/8
After some time there will be article which will explain how to use this new functionality.
For update just follow standard update procedure For manual update it's update_111.sql
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2015-08-09 15:51:17
New version 2.35v - survey at the end of chat
So almoust after a month break new version with few nice enhancements.
- Option to have a survey at the end of chat. This mode is written in flexible way so most likely it will be mutch more improved over time. At the moment only stars evaluation at the end of chat is possible
- New icons - https://www.google.com/design/icons/
- Left menu
- In start chat you can enable automatic start chat as soon visitors types atleast one key.
- And various others UX and performance improvements.
For update just follow standard update procedure For manual update it's update_110.sql
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2015-07-09 18:28:29
New version 2.34v
This release brings commands and maintenence fixes.
1. Unfilled forms fields will be highlighted
2. Security improvements
3. Option to prefill custom fields which were added from back office.
4. https://github.com/LiveHelperChat/livehelperchat/issues/701
5. https://github.com/LiveHelperChat/livehelperchat/issues/700
6. https://github.com/LiveHelperChat/livehelperchat/issues/699
7. https://github.com/LiveHelperChat/livehelperchat/issues/694
8. Tooltips changed to bootstrap popovers
9. https://github.com/LiveHelperChat/livehelperchat/issues/702
10. Translations won't translate BBCode
This versions does not require any database update. In any case you can check for that in Updatre information window.
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2015-06-28 19:56:35
Hosted version now supports full XMPP chat
From now all hosted version can use XMPP chat functionality. For that you just have to do the following things
- In top menu choose "Extra modules" -> "XMPP"
- Choose "Options"
- In options you can enable XMPP Chat and XMPP for online visitors.
- Enabling for online visitors will mean that you will be able to see all online visitors in your site using any XMPP client, Monal, Pidgin or any other standard XMPP client
- Now you just have to create an XMPP account and choose to what operator it belongs to. Also to receive new chat request you have to check "Send message to this operator of comes chat request to one of his departments" this way logged XMPP operator will receive a messages then visitor starts a chat.
How it works?
- Then visitor starts a chat message is send to all online operators.
- The first one operator who accepts a chat becames a chat owner. If other operator writes his message are ignored.
- If you are tracking online visitors you can send invitation to chat by sending message to visitor.
- Your username most of the time will be <username>.example@xmpp.livehelperchat.com. E.g if you created XMPP user administrator and your instance address is example.livehelperchat.com your login information would be
- Username: administrator.example@xmpp.livehelperchat.com
- Password: only you know it
- Host xmpp.livehelperchat.com
- Port: 5222
- Have in mind it's a new service and some bugs may accour so just, let me know if you found something.
That's all :)