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2017-07-17 05:34:30
New version 2.68v - custom CSS for popup window
New version with option to style popup CSS
- Option to style popup window with custom css
- First auto responder message was not delayed as it should
For update just follow standard update procedure For manual update it's update_142.sql
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2017-06-30 17:13:33
New version 2.67v - autoresponder enhancements
If anyone wonders where have gone 2.66v I just forgot to write article. So all changes from 2.66v and 2.67v are
- Chat's will track in what state operator was while he was accepting chat. This will be used in Agents statistic.
- If widget is closed in one tab it will be closed in another one also.
- Identification "was last operator message seen by visitor" or not.
- Moving mouse over icon will show time since last sync.
For update just follow standard update procedure For manual update it's update_140.sql and update_141.sql
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2017-06-12 16:37:33
New version 2.64v - automatic offline based on pending chats number
Hi,
- Option to setup department offline automaticaly if pending chat's number reaches defined number.
- New "Agents statistic" in statistic section.
- Option to set limits groups.
For update just follow standard update procedure For manual update it's update_138.sql
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2017-05-22 12:27:03
New version 2.63v - events based proactive invitations
Hi,
- Invitations now can have events. Tutorial under way.
For update just follow standard update procedure For manual update it's update_137.sql
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2017-05-03 10:56:02
New version 2.62v - dynamic proactive invitations
Hi
- UX improvements for chat's between operators
- Dynamic proactive events. It's possible to setup proactive invitation based on user iddle time and mouse leaving a screen.
- It's possible now to speak and edit text at the same time.
For update just follow standard update procedure For manual update it's update_136.sql
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