New version 2.71v - auto responder redirect to survey after inactivity

Hi

1. Option in autoresponder to set visitor redirection to survey if visitor does not respond for n seconds.

For update just follow standard update procedure For manual update it's update_145.sql

New version 2.70v - transfer workflow improvements

1. Option to configure what should happen on transfer to department.
   1. Leave assigned user or not
   2. Make chat status pending or not
   3. Remove assigned user or not.
2. Option for operator to configure show alert or not then chat is transferred directly to them.
3. If chat is transferred to operator and operator opens chat directly from transfer record will be removed also.

For update just follow standard update procedure For manual update it's update_144.sql

New version 2.69v - start chat forms settings by department

New version with option to style popup CSS

1. Option to style popup window with custom css
2. First auto responder message was not delayed as it should

For update just follow standard update procedure For manual update it's update_143.sql

New version 2.68v - custom CSS for popup window

New version with option to style popup CSS

1. Option to style popup window with custom css
2. First auto responder message was not delayed as it should

For update just follow standard update procedure For manual update it's update_142.sql

New version 2.67v - autoresponder enhancements

If anyone wonders where have gone 2.66v I just forgot to write article. So all changes from 2.66v and 2.67v are

1. Chat's will track in what state operator was while he was accepting chat. This will be used in Agents statistic.
2. If widget is closed in one tab it will be closed in another one also.
3. Identification "was last operator message seen by visitor" or not.
4. Moving mouse over icon will show time since last sync.

For update just follow standard update procedure For manual update it's update_140.sql and update_141.sql