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2017-02-11 19:17:52
New version 2.54v - product module improvements
Hi,
- If pending chat is assigned to any operator, it's name will be shown.
- Reduced font size of lists in right column
- New variables for e-mail templates content {survey}, {chat_duration}, {waited}, {created}, {user_left}
- If chat is automatically closed it will be unmarked as unread
- Survey results also will be seen in survey popup which are called in chat window directly.
- Now products can be shown depending on selected department.
- You have to configure each department and assign product to it
- Also in product main configuration window enable "Enable products show by departments"
- Old products functionality also will work
For update just follow standard update procedure For manual update it's update_129.sql
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2017-01-19 09:25:46
New version 2.53v - survey improvements and chat transfer force
Hi,
- Option to transfer chat to another operator directly with !transferforce command
!transferforce <username | email>
- Option to transfer user to survey by choosing survey itself.
For update just follow standard update procedure For manual update it's update_128.sql
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2017-01-09 17:59:37
New version 2.52v - various small UX changes
Hi,
New year first version :)
- Option to redirect user to survey in the middle of the chat. At the moment it works only in the widget mode. Not full chat mode. Will be updated in the future.
- Option to have always open last 10 visitor active chats.
- Chat will not scroll to the bottom if visitor scrolls chat at the top and visitors writes a new message.
For update just follow standard update procedure For manual update it's update_127.sql
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2016-11-12 20:53:41
New version 2.51v - it's all about departments
Hi,
This time sponsored release with department functionality improvements.
- Departments groups. Departments groups option will appear in user account under Assigned departments if at-least one department group will be defined.
- Option to set department's online hours per day or define nonworking/working days custom hours.
execute doc/update_db/update_126.sql for update
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2016-10-06 19:25:36
New version 2.50v - survey and chat improvements
Hi,
Sorry for quick new version update. Just bunch of commercial orders forces to publish this new version.
- Now it's possible to inform user about unread messages from operator.
- In survey editing window you can choose what fields are required and what not.
- You can now prefill also proactive invitation.
You have to have running for first enhancement to work on your local environment.
php cron.php -s site_admin -c cron/workflow
For update just follow standard update procedure For manual update it's update_125.sql