Now you can chat with your site vistiors directly in Mattermost. You can see tutorial here
3.62v translatable e-mail templates
- E-mail templates can be translatable now
- New widget now supports custom images for the header icons
- Title attribute can be translated for the header icons
- New dashboard left column can have lists instead of tabs layout.
- Changes to support to NodeJS Extension. Now it can track live connectivity status of the visitor.
For update just follow standard update procedure For manual update it's update_235.sql
3.61v Bot UX changes in back office
- Bot building interface will have option to set group position, expand collapse group triggers. Usefull if you have a big bot.
For update just follow standard update procedure For manual update it's update_234.sql
3.60v Video & Voice & ScreenShare
- Voice & Video & ScreenShare powered by agora.io. They give 10 000 call minutes every month for free. https://doc.livehelperchat.com/docs/voice-video-screenshare
- Option to reset counter from bot https://doc.livehelperchat.com/docs/bot/multiple-unknown-messages
For update just follow standard update procedure For manual update it's update_233.sql
3.59v Various changes
- Option to automatically close the chats where visitor has abandoned them. In other words will close chats where pending widget row indicates that visitor has left the chat.
- Option to do prefill offline message form. Usefull if bot redirects to offline form and you do not want that message area would be prefilled by previous covnersation.
- Update chat -> Transfer to operator has now option to transfer chat to operator and ignore department online hours.
- Internal failing of visitor sending messages will be logged in audit log. Usefull if you experiencing high load and want to investigate why it's happening.
- Transactions will be used on remarks saving.
- saveThis method was not respecting passed arguments to indicate what columns should be updated.
- Department load statistic modal window.
For update just follow standard update procedure For manual update it's update_232.sql
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