ChatGPT, Rasa

Just wanted to higlight that LHC for over few years supports any AI engine you want to itegrate. The only thing you have to setup just follow workflows described in those links

• https://youtu.be/A0_zTeynmOA video manual for ChatGPT
• https://doc.livehelperchat.com/docs/bot/integrating-any-ai-bot-without-coding
• https://doc.livehelperchat.com/docs/bot/rasa-integration-intent

In short you can make any flow with Rest API.

Mail module and Svelte

Hi,
Today I have released Mail module altogether with Svelte migrated dashboard. https://doc.livehelperchat.com/docs/mail/intro

I have also updated demo to represent this, so anyone can take a look around. If someones want's to play around with it can just read documentation how to upgrade to it.

4.29v new statistic options

1. New chat attribute `First response time (agent)` attribute `frt`.
2. New chat attribute `Max response time (agent)`attribute `mart`.
3. New chat attribute `Average response time (agent)` attribute `aart`.
4. All new attributes is represented in chat statistic/search/chat right column.
5. Agents can have personal theme by having `'lhabstract','use'` and `'lhtheme','personaltheme'` permissions.
6. To update present chats with new attributes values you can run `php cron.php -s site_admin -c cron/util/update_times -p <chat_id_to_update_from>`

For update just follow standard update procedure. For manual update it's update_300.sql

4.28v - Widget improvements 2

• Widget theme now allows to set message time visibility options for operator and visitor. [Above message or below messages]
• Now there is option to have a custom HTML below page widget `Custom html after widget content`
• Full height option support in the widget.
• Various other small changes...

For update just follow standard update procedure. For manual update it's update_299.sql

4.27v - Widget improvements

1. Avoid flicker once chat is started for a new widget.
2. Option to show clicked button name instantly in messages area. `Widget container -> Print button as a message as soon visitor clicks a button.`
3. Incoming webhook `chat_external_id` field is now 100 chars instead of 50
4. We will show visitor message as soon he clicks send.
5. 8.2 php support, if you notice some errors let me know.
6. Voice messages max length option from files configuration was ignored.
7. Chrome 116v workaround for chrome bug.  Changes I did https://github.com/LiveHelperChat/livehelperchat/commit/b3649c5e936d4be08d1e004d8537ed47cd029aba chrome bug report. https://bugs.chromium.org/p/chromium/issues/detail?id=1473754 it should be fixed in 117v chrome release. Present workarounds
   1. Use firefox
   2. Update Live Helper Chat
   3. Use lower chrome version than 116
   4. Use an electron app https://github.com/LiveHelperChat/electron/releases
8. Audit configuration window has a system information details
9. Autoresponder cronjob cache issues fixes.
10. Option to use visitor TZ or system TZ always for messages rendering if they have time based messages. Can be activated in widget themes.
11. Geo detection test window.
12. More variables for Rest API

For update just follow standard update procedure. For manual update it's update_298.sql