4.55v UX Improvements

• Mobile devices keyboard wont go up/down on start chat action.
• Webhooks will have a delay which will be executed if background workers are used. Usefull in case one of the webhooks events is updating chat/mail and other event needs that.
• Rest API UX changes with tabs for easier navigation.
• Bot Rest API will have upto 5 custom args.
• Alias and real operator nick will be shown in back office of the admin.
• Option to dispatch events manually.
• direct_ prefix for Rest API payloads.
• Bot conditions will have option for OR command and also position changes.

For update just follow standard update procedure. For manual update it's update_323.sql

4.54v Improvements

• Improved support for PHP 8.4.
• Updated Docker images to use PHP version 8.4. https://github.com/LiveHelperChat/docker-standalone
• Resolved an issue where the widget could disappear off the screen on iOS Safari when the user updated the page by dragging from top to bottom.
• The dashboard now displays sound and notification permissions live near the user account. https://doc.livehelperchat.com/docs/install#i-dont-get-a-soundnotification-for-new-chats
• The bot constructor now allows changing the position of individual triggers within a trigger group.
• The momentary chat history will now display active and pending chats.
• Transfers between departments will now only work through a cron job and not via HTTP requests.
• Added an option to set the number of emails to be imported/checked during mail import.
• The global typing setting will now be respected, and it won't show what the visitor is typing if NodeJS is used.
• Adjusted the user experience for streaming settings in the REST API.
• Introduced a cron job to manually check the mail import flow. https://doc.livehelperchat.com/docs/mail/sample-mailbox#how-to-test-debug

For update just follow standard update procedure. For manual update it's update_322.sql

4.53v Improvements

• Increased the CURL timeout for REST API calls to 360 seconds. Since LLM responses can take a long time, use this carefully and delegate tasks to background workers using PHP-Resque.
• Updated translations.
• The encryption cron job now dispatches a "chat modified" event.
• Fixed an issue in the FB Messenger extension where message attributes were lost in auto-responder messages.
• The blocked list can now be searched by block ID.
• Added a new replaceable variable {{msg_all_since_transfer_content_date_nick}}, useful for AI summarization. Documentation.
• Canned message tags now support a similarity search option under "Canned Messages Suggester Configuration" in the back office.
• Added a "Priority Check" option in departments. If a chat's priority changes and moves to a different department, the bot will now respond based on the new department.
• Message edit history will always be stored, regardless of who modified it, unless the operator has the 'lhchat','no_edit_history' permission.
• The "Send to Email" option will now be available when a chat is closed.
• Agent statistics grouping is now limited to 10,000 entries, accommodating installations with over 500 operators.
• Improved the alert icon bot response type: the icon will now change when any of its attributes (e.g., color) are updated.
• Improved webhook editing functionality.
• Added a new cron job to verify required PHP extensions: php cron.php -s site_admin -c cron/dependencies
• The mailbox module now has an option to reset import status.
• Fixed an issue where operators collapsed the widget completely and could not restore it.
• Added an option to log group/role changes in the audit log.
• Prevented duplicate canned messages from appearing due to quick arrow clicks.
• On mobile, the widget will now minimize when a link is clicked.
• Optimized email synchronization to avoid scheduling tasks for all mailboxes unnecessarily.
• Removed the total statistics view, as the last 24-hour statistics provide identical information.
• Improved validation in the Forms module.
• Fixed an auto-assignment issue when the transaction scope was not properly terminated.
• Visitors are no longer allowed to delete a bot if it is assigned to an active chat.
• The update window will now check the structure of extensions as well.
• Resolved issues where cron jobs were run under the root user during testing.
• Introduced a new API to start a chat via a JavaScript command. Documentation.
• Fixed an issue where not all chat configuration records were fetched and updated.
• Added support for handling "unsend message" actions on Instagram.
• Various fixes to reduce widget flickering.
• Auto-assignment now locks records per user. Previously, users assigned to multiple departments received too many chats.
• Visitor chat exports now include whisper messages and meta messages.

For update just follow standard update procedure. No database update needed this time.

Mobile applications were updated

Mobile application for Android and IOS were updated. This fixes few things

• Message list will no longer keep refreshing on various clicks in chat window
• Long press on message will allow to copy it
   

Automated Hosting now supports Meta/Facebook messenger!

Hi,

Automated hosting support facebook messenger extension. So you can have your own facebook pages messenger now in Live Helper Chat. https://www.youtube.com/watch?v=nIExwuWeb3E