4.66v Improvements

• IMAP and SMTP connection testing features in mailbox settings. You can now test your mail configuration directly from the interface.
• Enhanced mailbox management with delete folder functionality for better organization.
• Bot chart generation using Mermaid diagrams for visual workflow representation of bot flows.
• New configuration option for departments: "Do not transfer to destination department if it has no online operators" to improve chat transfer handling.
• Enhanced user settings management and dashboard tab management with improved visibility options.
• Conditions support for replaceable variables, allowing more dynamic content generation.
• Option to investigate use cases of various objects for better debugging and analysis.
• Priority rule testing - you can now test priority rules directly from the interface.
• Enhanced bot message handling and trigger management with better control options.
• Direct magic attribute support in bot text fields with new direct_ prefix option.
• Enhanced REST API trigger execution logging and handling for better debugging.
• Option to suspend/resume online visitors updating in main window for performance control.
• Canned messages now have max result configuration for display optimization.
• Enhanced email anonymization features and chat status improvements.
• n8n integration support for workflow automation.
• Improved quote handling in messages - quotes will be preserved as plain text.
• Enhanced access control for displaying user attributes in online user info.
• Better handling of chat continuation and message rendering.
• Updated dependencies including TinyMCE, Svelte, and other packages for security and performance.
• Switch to new modal confirm windows replacing browser native confirms.
• Enhanced character validation and node identifiers in bot chart generation.
• Improved debug output with better state attribute handling and clarity.
• Enhanced bot trigger builder functionality with better workflow management.
• Fixed chat closing in popup scenarios that sometimes triggered false alerts.
• Better handling of button payload text values as default triggers.
• Enhanced message processing with improved direct value handling.
• Various fixes for online operator department conditions and user management.
• Pronoun inclusivity improvements changing he/him/his references to they/them.
• Enhanced template compilation with preserved newline characters.
• Better background worker exception handling.
• Enhanced department query to include online hours check for better availability management.
• React app version updates and chat widget reducer state management improvements.

For update just follow standard update procedure. For manual update it's update_334.sql

Live Helper Chat integration with n8n for advanced workflow automation

Discord bot

Hi,

There is new package which can be used together with Live Helper Chat to have a discord bot. More information you can find at https://github.com/LiveHelperChat/discord-bot

4.65v Small improvements

1. Department statistic modal window will show department online status. Useful for investigations.
2. Case insensitive will be a global in additional chat variables.
3. Sometimes while logging as other operator did not work and operator was logged out instantly.
4. `vars_encrypted` option should be respected in popup.
5. `If` condition support in bot individualization. https://doc.livehelperchat.com/docs/bot/multiple-languages#setting-translations-for-messages

For update just follow standard update procedure. For manual update it's update_333.sql

4.64v Department statistic widget operators columns

• Departments widget will show online operators counter also, not only their slots.
• Copy CURL Command will be available in audit login also. Click info icon and you will find it.
• Debug window in chat will preparse chat_variables for better understandability.
• If user message contained LHC internal tags, Rest API was reparsing them again.
• Chat tabs will have light background for better visibility.
• Option to have custom back office site access more easily. https://doc.livehelperchat.com/docs/security
• Changes to avoid notices in case invalid requests are made.

For update just follow standard update procedure. For manual update it's update_332.sql