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2022-04-27 08:48:40
3.99v - Sentiment analysis per message
For update just follow standard update procedure For manual update it's update_271.sql
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2022-04-11 13:16:06
3.98v - Share your view
- Option to share your views with other operators.
- Scroll was at incorrect place in case message area was hidden.
- Various other changes including security ones.
For update just follow standard update procedure For manual update it's update_270.sql
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2022-04-01 12:18:19
3.97v - Various fixes
- Search by phone.
- Security fixes. Update highly recommended.
- Improvements to dashboard request frequency.
- Edge case widget hide/show scenario fixes. Was not possible to close the proactive invitation if the status widget was acting as a close button.
- An operator will be in text grey (online operators widget) if he can't write to any department assigned.
- Visitor hold option. You can pause autoresponder for the `visitor not replying` if you know that visitor will take time looking for info.
- Delete action should wait until the request is done.
- The mobile app supports live online/offline status monitoring.
- The dashboard left column will be always visible on any other page of LHC. Possible to hide/show it.
- Admin chat interface will render presented buttons for the visitors.
- The audit log list will have a quick view option as a modal window.
- The audit log will store all messages as JSON if not a string passed.
- Online operator counter in the online operator's widget. Will show exact number of operator whois online and has write permission.
- More complex `secrethash` value generation during install. I would suggest for the existing installation just write it a quite long complex string with various special characters.
For update just follow standard update procedure For manual update it's update_269.sql
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2022-03-21 13:15:32
3.96v - Proactive invitations improvements, part 2
- Proactive chat invitation now supports multiple departments assignment
- Proactive invitations now can filter directly `online_attr_system` key and values
For update just follow standard update procedure For manual update it's update_268.sql
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2022-03-18 06:00:16
3.95v - Proactive invitations improvements
- Proactive chat invitation dynamic conditions.
- Messages auto scroll to reply position fixes.
- force_logout attributes support for Rest API.
- Highlight currently opened chat.
- Permission to allow/deny operator visitor IP
For update just follow standard update procedure For manual update it's update_267.sql
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