4.13v - Proactive improvements

• Proactive invitations can have child invitation which works as A/B testing workflow.
  • Once you define a parent invitation. Present invitation is considered as child invitation.
  • Only main display attributes are taken as variation.
  • Parent invitation statistic window will show child invitation performance.
• Bot pause trigger. https://github.com/LiveHelperChat/livehelperchat/pull/1797
• Proactive invitation have two new options
  • Hide content on click - clicking it will close invitation without triggering widget open. E.g you have some sale running and want to share some code with users.
  • Custom on click event - in combination with above option can work as independent and just execute javascript on click.
• Users/Groups/Roles list/edit windows UX improvements. Sorts by module etc.
• Modifying department group will update it stats also now.
• Export CSV for survey option.

For update just follow standard update procedure For manual update it's update_288.sql

Forum migrated to Github Discussions

I have decided to stop forum support and start using GitHub discussions. Which has much better files upload capabilities and UX :)

https://github.com/LiveHelperChat/livehelperchat/discussions

4.12v - Various improvements

• Start chat form settings can be assigned to more than one department.
• Custom start chat settings can switch department from dropdown option.
• Left dashboard menu will show alert icons also. https://github.com/LiveHelperChat/livehelperchat/pull/1796
• Loading previous messages will pay attention to departments operator has access to. https://forum.livehelperchat.com/viewtopic.php?id=4139

For update just follow standard update procedure For manual update it's update_284.sql

4.11v - Report daily mailing

Statistic reports can be sent daily/weekly/monthly

For update just follow standard update procedure For manual update it's update_283.sql

4.10v - Save reports for future

• Save reports as report templates
• Various other fixes

For update just follow standard update procedure For manual update it's update_282.sql