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2021-07-15 08:02:43
3.76v Canned messages with subjects
Hi
- Canned messages can have subjects now su upon usage these subjects will be auto added to the chats.
- Canned messages will have list of max 50 items returned.
For update just follow standard update procedure For manual update it's update_248.sql
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2021-07-15 08:01:52
3.75v Chat routing priority
- Option to blink active chat if visitor is waiting to log response from the operator
- Chat routing will allow to forward chat directly to department.
- Statistic will allow to export directly to CSV
- Chat list export will have more fields in exported file
For update just follow standard update procedure For manual update it's update_247.sql
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2021-07-15 08:00:36
3.74v Improvements
- Now you can send invitation message to mass users at once.
- You can filter online visitors who are connected to website only. Using nodejshelper extension this gives live view who is connected.
- Canned messages now can be assigned to more than one department.
- Private messages between operators will have a sound now.
- Canned messages import/export will support tags now.
- Users import will have more fields to prefill now.
- Department list will be sorted by same order as in the widget filters.
For update just follow standard update procedure For manual update it's update_246.sql
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2021-06-22 10:35:27
3.73v Small changes
Hi
- Option to pass trigger_id as argument. Usefull in case you want to make some test on production.
- You can now use in JSON payload Rest API call raw_{{lhc.id}} within quotes.
- CSV export for chats listings.
- UL, OL styling options. See bbcode documentation for a syntax.
- Option to change font size from the widget. Can be activated in widget themes.
For update just follow standard update procedure For manual update it's update_245.sql
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2021-06-15 11:46:34
3.72v Security update and other changes
Hi,
This update includes fix for possible XSS vulnerability. I advise everyone to update. My clients whom I look after already were updates.
- Security fix for https://huntr.dev/bounties/1-LiveHelperChat/livehelperchat/
- You can change sound option per invitation now. (Play sound or not)
- Fixes for webhooks conditions being parsed incorrectly.
- Now you can change order of start chat fields including custom fields you define in start chat form.
- You can set titles for standard fields in widget theme now.
- Now you can trigger offline form manually from website https://doc.livehelperchat.com/docs/javascript-arguments#open-offline-form-while-keeping-option-to-start-a-chat-normally
- You can set default sound setting in widget theme. (Play sound for new messages or not)
- Offline message will support BBCode now.
- Rest API call will support now also x-www-form-urlencoded request type.
- !block command did not worked.
- Chat lists has direct option to filter abandoned chats https://doc.livehelperchat.com/docs/chat/statistic/#performance
- Send message did not set nick if previous chat was not found. (Empty nick scenario)
- Now you can login to back office using e-mail also.
- If operator is not looking at online visitors widget we will not load it's content. Performance improvement.
- New widget dropdown was missing click action support.
- Users dropdown filter is now AJAX based and will filter directly.
- NodeJS extension now support option to track online visitors live status or not.
- Setting subject in the chat will sort subjects by their names.
- Bot Execute JS will support replaceable variables also.
- foreach cycle support in bot response https://doc.livehelperchat.com/docs/bot/bot-text/#foreach-cycle
- Bot buttons will support translations also.
- If visitor has closed chat there will be button invite support in chat messages.
- Different color for a system message if visitor has left a chat.
For update just follow standard update procedure There is no database update this time.
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