4.06v - Assign department/department group with exclusion from auto assignment

Now there is an option to assign operator to department/department group and at the same time exclude him from auto assignment workflow.

E.g You have operators who works only with VIP department, but when they don't have much to do they want to accept chats manually from lower level departments. With that option you can do that.

• VIP Department chats will be auto assignment.
• But lower level chats they would need to take manually.

For update just follow standard update procedure For manual update it's update_278.sql

4.05v - Bot commands with shortcuts

1. You can have custom keyboard shortcuts for bot commands.
2. Commands now have --silent and --update_status options. Read about them on documentation.
3. Using above new features you can have a custom chat close shortcut, add subject etc... Unlimited options.

Relevant youtube video - https://youtu.be/fUfY9Iko9J0

For update just follow standard update procedure For manual update it's update_277.sql

4.04v - Various small fixes

1. We will be able to read variable passed like this. In additional chat variables `Old way passed variable name` just enter `username`. This will improve compatibility with older embed codes.
```
LHCChatOptions =
  {
      "attr_prefill": [
          {
              "name": "username",
              "value": "remdex"
          }
      ]
  }
```
2. `{args.` will be supported in canned messages and canned messages replace variables. E.g `{args.chat.chat_variables_array.player.firstName}`
3. Various small bugfixes.

For update just follow standard update procedure For manual update it's update_276.sql

4.02v && 4.03v - Widget and bot improvements

4.03v

1. Option to save bot response as template or quickly copy from another trigger.
2. Option to save trigger events as template.
3. If widget theme was used and theme has an image it should override bot logo.

4.02v

1. Visitors can download now chat as txt file. Can be turned off in the chat configuration.
2. Bot quick reply buttons now have option to set custom css class and icon content. Usefull while developing custom theme and using custom font.
3. Survey widget state will have an operator profile shown.
4. Various small changes for the widget modal windows. Paddings, button styles.
5. Mobile app was not transferring chat to another operator.
6. More CSS classes for widget elements to override them with custom CSS.

For update just follow standard update procedure For manual update it's update_274.sql and update_275.sql

4.01v - Bot workflow improvements

1. Option to skip event listener.
2. Custom event for Rest API call for external logging.

For update just follow standard update procedure For manual update it's update_273.sql