3.79v and 3.80v Custom repleacable variables in canned/bot messages

1. Custom replaceable variables which you can define in back office. They also allow to set custom value based on chat attributes. They are handled in bot responses also.
2. Now you can block visitors by their e-mail address. Usefull in case you are passing this information.

For update just follow standard update procedure For manual update it's update_252.sql and update_251.sql

3.77v and 3.78v Improvements

Because of crasy July I did not found to write what's new in these two past releases so here is a summary

• Few tables records were migrate to bigint(20)
• Live Helper Chat will no longer require operator to relogin for permission/assigned department changes to take effect
• Performance improvement regarding hashtag workflow in canned messages/bugfix also

For update just follow standard update procedure For manual update it's update_249.sql and update_250.sql

3.76v Canned messages with subjects

Hi

1. Canned messages can have subjects now su upon usage these subjects will be auto added to the chats.
2. Canned messages will have list of max 50 items returned.

For update just follow standard update procedure For manual update it's update_248.sql

3.75v Chat routing priority

• Option to blink active chat if visitor is waiting to log response from the operator
• Chat routing will allow to forward chat directly to department.
• Statistic will allow to export directly to CSV
• Chat list export will have more fields in exported file

For update just follow standard update procedure For manual update it's update_247.sql

3.74v Improvements

1. Now you can send invitation message to mass users at once.
2. You can filter online visitors who are connected to website only. Using nodejshelper extension this gives live view who is connected.
3. Canned messages now can be assigned to more than one department.
4. Private messages between operators will have a sound now.
5. Canned messages import/export will support tags now.
6. Users import will have more fields to prefill now.
7. Department list will be sorted by same order as in the widget filters.

For update just follow standard update procedure For manual update it's update_246.sql