3.33 Various small changes

• Cookie path argument.
• Operator to operator chat improvements.
• Admin fields now can be prefilled.
• Hidden if prefilled option.
• Option to define explicitly in back office on what domains caht will work.
• If embed mode is used and leave a message is disabled and offline_redirect is provided. Live Helper Chat will redirect customer to provided page.
• Notifications about new messages will blink page title.
• Unread messages will be played only if page is not focused.
• Option to disable javascript embed in other pages.

For update just follow standard update procedure For manual update it's update_207.sql

3.32 Rest API response type trigger for a bot

Hi all,

• Rest API Response trigger type. You will be able to integrate any third party API easily.
• Added protection against recursion if some messes around and calls itself in bot building workflow.
• Option to set default actions for unknown button click.

https://doc.livehelperchat.com/docs/bot/rest-api

For update just follow standard update procedure For manual update it's update_206.sql

3.31 Better compatibility with sub-domains installations

Hi,

1. Updated .htaccess files so Live Helper Chat should work out of the box with subdomain installations.
2. PHP Session was starting where it should not have to. Will increase widget performance a little bit.
3. If widget was minimized and restored again popup was not showing proactive invitation.

There is no database update this time.

3.30 New widget is now preferred one

Hi all,

1. Bot triggers enhancements.
   1. Regrouped triggers by their complexity.
   2. Repeat restriction trigger can be global or local per trigger.
2. New widget out of beta and now is preferred one.
3. Proactive will remain in the widget for all session once it's triggered. See how demo it works. It no longer disappears from widget on widget close.
4. Active operator chats were not updated when owner of chat changed because of transfer.
5. Metalanguage support everywhere.
6. Changes required for multiple clients support. https://doc.livehelperchat.com/docs/chat/multiple-clients/
7. It required to change permission if your operators does not see anymore all users/operators see https://doc.livehelperchat.com/docs/chat/transferring-chat/#my-operator-sees-only-to-him-assigned-departments-and-only-his-departments-operators
8. Update how default dashboard will look like for a new installations.
9. Operator passing in new widget
10. Static URL generation in embed widget window
11. Javascript native calls definition https://doc.livehelperchat.com/docs/javascript-arguments#public-methods
12. Canned messages search will be performed also in title. https://doc.livehelperchat.com/docs/canned/#canned-messages-in-chat-interface
13. RTL support for a new widget.
14. Connection problems will be reported in dashboard.
15. And many many more changes...

For update just follow standard update procedure For manual update it's update_205.sql

Week 6 recap - March 30 - April 5

Weekly video for changes