-
2018-08-17 09:34:44
3.05 Filters for online visitors
Hi
- Filter online visitors by Country and Time On Site
For update just follow standard update procedure For manual update it's update_180.sql
-
2018-08-13 14:14:42
3.04 Cleanup workflows improvements
Hi
- Proactive campaigns will be kept as long as online visitors records.
- Option to configure how long to keep department availability statistic.
- Option to configure how long to keep online operators statistic
For update just follow standard update procedure For manual update it's update_179.sql
-
2018-08-01 11:16:16
3.03 proactive chat invitations conversion tracking
Hi
- Proactive chats A/B testing with campaign feature
- Proactive chat efficiency tracking statistic. To track conversion rate.
For update just follow standard update procedure For manual update it's update_178.sql
-
2018-07-26 11:59:57
3.02 filter by invitation
Hi,
- Chat lists will include proactive invitation filtering options
- Statistic windows also will include invitation filtering options
For update just follow standard update procedure For manual update it's update_177.sql
-
2018-07-24 09:57:22
3.01 Auto assign improvements
Hi,
- Auto assign enhancement. It can try to assign chats matching operators languages first. It can be per department enable/disabled
- Auto refresh window for operators then version is updated. Usefull if you have ten's of operators working.
For update just follow standard update procedure For manual update it's update_176.sql
Page 30 of 90, Found - 447
