3.38v group chats improvements

Hi,

1. Bot conditional resposne changes
2. Chinese three dialects added as possible language options.
3. Group chat tabs have indication about unread messages.
4. Option for operator to change other operator online status directly from online operators widget.

For update just follow standard update procedure For manual update it's update_212.sql

3.37v bot statistic

You wanted it - you got it :) . Someone in the forum asked for a statistic regarding bot. So you can have one now :)

1. Had to separate bot assigned to a chat to a separate column. This will allow us to generate some charts like.
2. Was the chat only with a bot or also operator was involved.

For update just follow standard update procedure For manual update it's update_211.sql

If you want to have capabilities to search by bot for past chats you can run this script from your command line to reindex old chats.

php cron.php -s site_admin -c cron/util/migrate_gbot_id -p 0

3.36v always online

• Option to set yourself as always online. Usefull if you are using telegram and do not want to setup department online hours.
• Auto responder has option to send notice to visitor if operator is speaking his language.
• Operator profile look improvements.

For update just follow standard update procedure For manual update it's update_210.sql

3.35v group chats

• Group chats between operators
• More Rest API arguments for fetchmessages call
• In prefill variables workflow you can now prefill any chat variable you want.
• Files attatchement modal window is larger and has preview of images
• Password field type for custom variables defined from back office.
• And various other small changes :)

For update just follow standard update procedure For manual update it's update_209.sql

Youtube video about group chats - https://youtu.be/kT_XIYnXeg4

Discord channel

As you know already you can always ask a question on our forum. From now you have even more direct approarch Discord channel :)