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2020-09-02 12:48:30
3.40v Android mobile app
Hi,
- Changes required for official mobile app to work.
We now have official mobile app. Where to find mobile app can be found here
https://doc.livehelperchat.com/docs/mobile
Once app will be published in APP store I'll update a link.
For update just follow standard update procedure For manual update it's update_214.sql
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2020-07-31 07:19:07
3.39v various changes
Hi,
- Security improvements regarding postMessage workflow.
- In proactive invitation you will be able to choose on what device invitation should be triggered.
- Text matching rules for bot now supports wildcard and preg_match rules. Please refer to documentation.
- You now can prepend bot button directly in proactive invitation message.
- Proactive invitation will show small logo image of the operator.
- Slovakian siteaccess
- If HTTP_REFERER header not found we check also HTTP_ORIGIN now.
- !stopfiles will update visitor UI also.
- Rest API methods to work with a user.
- Proactive invitation if required can show full widget on invitation.
For update just follow standard update procedure For manual update it's update_213.sql
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2020-06-08 12:13:22
3.38v group chats improvements
Hi,
- Bot conditional resposne changes
- Chinese three dialects added as possible language options.
- Group chat tabs have indication about unread messages.
- Option for operator to change other operator online status directly from online operators widget.
For update just follow standard update procedure For manual update it's update_212.sql
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2020-06-01 13:14:53
3.37v bot statistic
You wanted it - you got it :) . Someone in the forum asked for a statistic regarding bot. So you can have one now :)
- Had to separate bot assigned to a chat to a separate column. This will allow us to generate some charts like.
- Was the chat only with a bot or also operator was involved.
For update just follow standard update procedure For manual update it's update_211.sql
If you want to have capabilities to search by bot for past chats you can run this script from your command line to reindex old chats.
php cron.php -s site_admin -c cron/util/migrate_gbot_id -p 0
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2020-05-28 05:40:31
3.36v always online
- Option to set yourself as always online. Usefull if you are using telegram and do not want to setup department online hours.
- Auto responder has option to send notice to visitor if operator is speaking his language.
- Operator profile look improvements.
For update just follow standard update procedure For manual update it's update_210.sql