3.36v always online

• Option to set yourself as always online. Usefull if you are using telegram and do not want to setup department online hours.
• Auto responder has option to send notice to visitor if operator is speaking his language.
• Operator profile look improvements.

For update just follow standard update procedure For manual update it's update_210.sql

3.35v group chats

• Group chats between operators
• More Rest API arguments for fetchmessages call
• In prefill variables workflow you can now prefill any chat variable you want.
• Files attatchement modal window is larger and has preview of images
• Password field type for custom variables defined from back office.
• And various other small changes :)

For update just follow standard update procedure For manual update it's update_209.sql

Youtube video about group chats - https://youtu.be/kT_XIYnXeg4

Discord channel

As you know already you can always ask a question on our forum. From now you have even more direct approarch Discord channel :)

3.34 Canned messages UI

1. Canned messages new interface
2. Passing variable has option to be persistent. It means variable in online visitors list will be preserved even if afterward it won't be passed.
3. Offline messaging will respect priority and passed department.
4. If NodeJS is enabled we should not be executing check messages call. Because NodeJS does that for us.
5. Send Video in bot now supports iframes. So you can embed youtube video.
6. If department was assigned to department group, operators max_chats limit was not respected.
7. Rest API for adding user messages will return message data itself.
8. Co-browsing new modal window for requesting screen share.
9. Hash tag functionality for canned messages now has columns supports and left,right navigation between columns.
10. New line were not respected if image was send in between operator messages.
11. Canned messages has full HTML preview.
12. RFC6265 Compatible cookie
13. CLI Install update to recent version.
14. Few fixes for PHP 7.4.5 compatibility.

And a lot of other small changes...

For update just follow standard update procedure For manual update it's update_208.sql

DigitalOcean marketplace

I'm glad to announce that you now can easily install Live Helper Chat on DigitalOcean using their marketplace. I'll prepare a video how to do all that next week :)

https://marketplace.digitalocean.com/apps/live-helper-chat