3.54v Alert icons

Hi,

This release is all about alert icons.

1. Update angular version and disable debug output.
2. Anyone who is using NodeJS extension will have to update it also.
3. Now you can manually choose what alert icons to exclude from dashboard lists.
4. "Check for conditions to proceed" now have option to continue execution even if conditions are matched.
5. "Check for conditions to proceed" can access any attribute through {args.chat.<any_attr>} E.g chat message {args.msg.msg}.
6. Alert icon now can have custom text as tooltip.

For update just follow standard update procedure For manual update it's update_227.sql

If you are using nodejs extension you will have to update it.

3.53v Departments statistic, version 2 :)

​Hi all :)

Sorry for the past few days so many version. Just I had really hard time getting departments statistic right :D

• Inactive chats for logged operator and active chats for logged operator stats in departments widget.
• Live helper chat will work perfectly fine on devices where cookies, session storage and popups are disabled.
• Popup refocus did not worked from react app.
• Previous messages will be shown also for proactive invitation.
• Pending chats wait time was calculated from start chat time, but in case bot transfer after some time it should be based on time since chat become pending.
• Departments stats will be ordered by active chats number instead of pending one.

For update just follow standard update procedure For manual update it's update_226.sql

3.52v Departments statistic (inactive chats)

• Support for a browser with cookie, sessionStorage disabled.
• Inactive chats statistic. This change was needed because auto assigned can exclude inactive chats. In that scenario statistic is misleading.
• Offline form now can be without an e-mail field. So you can configure it to be with e-mail either phone.

For update just follow standard update procedure For manual update it's update_225.sql

3.51v Departments statistic

Hi,

• Departments statistic widget will have a new columns.
• Bot chats - number of active bot chats
• Load column - `hard limit` - `active chats` (`soft limit` - `active chats`)
• `Hard limit` - is the sum of max chats value of logged operators who were active during last 5 minutes
• `Active chats` - number of active chats in department or department group
• `Soft limit` - is the sum of max chats of operators who were active during last 10 minutes.
• Group chats list in departments statistic widget
• If you have `php-resque` extension running. Departments statistic will be calculate in the background.
• Changed background color of chat tab/left chat.
• Rest API to fetch chat information https://api.livehelperchat.com/#/chat/get_restapi_chat__chat_id_
• Check is audio is available on device.
• Separate backend and frontend scripts. Performance improvement.
• Frontend errors tracking in audit log. category - js, source - lhc. It has to be enabled in audit configuration.
• Option to tell LHC are we running under proxy. Avoids faking IP address. https://doc.livehelperchat.com/docs/blocking/#live-helper-chat-does-not-detect-ip
• If archived chat group chat table does not exists. Ignore.
• Bot changes to handle previous process https://github.com/LiveHelperChat/livehelperchat/issues/1579
• `Typing until` bot response fixes for a new widget.

For update just follow standard update procedure For manual update it's update_224.sql

3.50v Operators login audit history

Hi,

1. Login history.
2. You can force user to reset password on first login.
3. You can limit how many attempts operator has before his account is disabled.
4. Dark theme improvements.
5. You can set chat subject directly from bot. "Update current chat" -> "Set subject" command.
6. "Alert icon" response type. It will allow to add custom icon to a bot chat list. So you can quickly take over bot chat.
7. And many other changes.

For update just follow standard update procedure For manual update it's update_223.sql

This release is sponsored by New Look Entertainment