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2020-03-18 10:48:22
New documentation page
Past few years I spend really to little time documenting everything. So as I found a little bit more free time I have prepared new documentation website where everyone can collaborate and improve it.
Please join and let's improve it together.
https://doc.livehelperchat.com
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2020-02-17 07:42:45
3.29 Informing about returning visitor
Hi all,
- Option to be informed about returning visitor.
Now every week I'll publish video about one of the live helper chat features. This week will be published video about setuping automatic chat assignment workflow.
For update just follow standard update procedure For manual update it's update_204.sql
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2020-01-15 09:03:31
3.28 Further widget improvements
Hi all,
- From themes you can change new widget dimensions directly.
- Various new widget UI improvements.
- Translations update.
For update just follow standard update procedure For manual update it's update_203.sql
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2020-01-13 09:40:06
3.27 New widget (beta) and language detection by browser headers
Hi all,
- New widget. At the moment it's beta. It features rewritten widget implementation from zero. It's still missing few features but should be pretty stable now.
- In themes there is option now to activate automatic language detection from browser headers. For existing installation it to work you have to edit language. System configuration -> Speech -> Languages
For update just follow standard update procedure For manual update it's update_202.sql
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2019-12-10 14:14:41
3.26 Personal auto responder
Hi all,
- Personal auto responder. Operators has to have permission "Uers" => "Allow user to have personal auto responder messages"
- Rest API has methods for work with Department/Bot
- Option to setup default checked charts.
- And may more small changes :)
For update just follow standard update procedure For manual update it's update_201.sql