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2018-08-29 12:22:21
3.06 Various small changes
Hi
- Option to have custom text in themes for text like "You are number {number} in the queue. Please wait..."
- Option to set default order for pending chats. Chat configuration -> Misc -> "Make default pending chats order from old to new"
- Proactive invitation feature to have custom design for proactive invitation. Still not completed. But fields is presented already. Proactive invitations if have same priority will be used randmonly. So A/B testing will make sense.
- Gulp library updated.
For update just follow standard update procedure For manual update it's update_181.sql
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2018-08-17 09:34:44
3.05 Filters for online visitors
Hi
- Filter online visitors by Country and Time On Site
For update just follow standard update procedure For manual update it's update_180.sql
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2018-08-13 14:14:42
3.04 Cleanup workflows improvements
Hi
- Proactive campaigns will be kept as long as online visitors records.
- Option to configure how long to keep department availability statistic.
- Option to configure how long to keep online operators statistic
For update just follow standard update procedure For manual update it's update_179.sql
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2018-08-01 11:16:16
3.03 proactive chat invitations conversion tracking
Hi
- Proactive chats A/B testing with campaign feature
- Proactive chat efficiency tracking statistic. To track conversion rate.
For update just follow standard update procedure For manual update it's update_178.sql
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2018-07-26 11:59:57
3.02 filter by invitation
Hi,
- Chat lists will include proactive invitation filtering options
- Statistic windows also will include invitation filtering options
For update just follow standard update procedure For manual update it's update_177.sql
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