3.34 Canned messages UI

1. Canned messages new interface
2. Passing variable has option to be persistent. It means variable in online visitors list will be preserved even if afterward it won't be passed.
3. Offline messaging will respect priority and passed department.
4. If NodeJS is enabled we should not be executing check messages call. Because NodeJS does that for us.
5. Send Video in bot now supports iframes. So you can embed youtube video.
6. If department was assigned to department group, operators max_chats limit was not respected.
7. Rest API for adding user messages will return message data itself.
8. Co-browsing new modal window for requesting screen share.
9. Hash tag functionality for canned messages now has columns supports and left,right navigation between columns.
10. New line were not respected if image was send in between operator messages.
11. Canned messages has full HTML preview.
12. RFC6265 Compatible cookie
13. CLI Install update to recent version.
14. Few fixes for PHP 7.4.5 compatibility.

And a lot of other small changes...

For update just follow standard update procedure For manual update it's update_208.sql

DigitalOcean marketplace

I'm glad to announce that you now can easily install Live Helper Chat on DigitalOcean using their marketplace. I'll prepare a video how to do all that next week :)

https://marketplace.digitalocean.com/apps/live-helper-chat

Week 9 Recap

Week 9 Recap.

I forgot to tell two things in video 

1. Demo for facebook integration updated on demo site.
2. Group chats has different icon now

3.33 Various small changes

• Cookie path argument.
• Operator to operator chat improvements.
• Admin fields now can be prefilled.
• Hidden if prefilled option.
• Option to define explicitly in back office on what domains caht will work.
• If embed mode is used and leave a message is disabled and offline_redirect is provided. Live Helper Chat will redirect customer to provided page.
• Notifications about new messages will blink page title.
• Unread messages will be played only if page is not focused.
• Option to disable javascript embed in other pages.

For update just follow standard update procedure For manual update it's update_207.sql

3.32 Rest API response type trigger for a bot

Hi all,

• Rest API Response trigger type. You will be able to integrate any third party API easily.
• Added protection against recursion if some messes around and calls itself in bot building workflow.
• Option to set default actions for unknown button click.

https://doc.livehelperchat.com/docs/bot/rest-api

For update just follow standard update procedure For manual update it's update_206.sql