3.04 Cleanup workflows improvements

Hi

• Proactive campaigns will be kept as long as online visitors records.
• Option to configure how long to keep department availability statistic.
• Option to configure how long to keep online operators statistic

For update just follow standard update procedure For manual update it's update_179.sql

3.03 proactive chat invitations conversion tracking

Hi

• Proactive chats A/B testing with campaign feature
• Proactive chat efficiency tracking statistic. To track conversion rate.

For update just follow standard update procedure For manual update it's update_178.sql

3.02 filter by invitation

Hi,

• Chat lists will include proactive invitation filtering options
• Statistic windows also will include invitation filtering options

For update just follow standard update procedure For manual update it's update_177.sql

3.01 Auto assign improvements

Hi,

• Auto assign enhancement. It can try to assign chats matching operators languages first. It can be per department enable/disabled
• Auto refresh window for operators then version is updated. Usefull if you have ten's of operators working.

For update just follow standard update procedure For manual update it's update_176.sql

3.00 Various small enhancements

Hi all,

1. Various bot enhancements. Attribute element.
2. Option to setup automatic chat closing for active/pending/bot chats. Responsible 'cron php cron.php -s site_admin -c cron/workflow'
3. Additional data attribute included in XLS export
4. Auto responder can send bot custom message.
5. Video type for bot
6. Allow to see generated bot syntax from bot builder interface
7. Option to have auto uppercase sentences in operator interface.
8. Rest api enhancements
9. Option to set how long chat can be opened after he was closed.
10. Show correct online status on widget minimization.

For update just follow standard update procedure For manual update it's update_175.sql