3.24 Preload widgets

Hi all,

1. You can preload now widgets whcih will eliminate loading delay of widgets. (System configuration -> Chat Configuration -> Misc -> Preload widget. It will avoid loading delay after clicking widget)

For update just follow standard update procedure For manual update it's update_199.sql

3.23 Proactive invitation with Inject HTML feature

Hi all,

1. Proactive invitations now support Injecting HTML directly in website. Usefull if you want to show let say some custom modal window then mouse leaves a page.
2. Canned messages now supports HTML Injection also. So you can send like HTML body to website.

For update just follow standard update procedure For manual update it's update_198.sql

3.22 Bot new response type

Hi all,

1. New element in bot to restrict execute specific trigger defined number of times.

For update just follow standard update procedure For manual update it's update_197.sql

3.21 Bot workflow improvements

Hi,

• Now in bot configuration you can select what bot logic it should include. So one bot can combine multiple bot's logic.
• Option to have background worker for footprint updates. Usefull if footprint table is huge.
• Rest api chat's fetching methods has delay attribute which can be used. To fetch chats only older than x seconds.
• Bot now have new element which can search on chat start event. Usefull conbining various chat start logic.
• Sort in bot fixed if two elements one by another is same type.

For update just follow standard update procedure For manual update it's update_196.sql

3.20 Bot translations supports bot nick and image

Hi

1. Bot translations now can have separate images. So bot identity can be fully overridden now.

For update just follow standard update procedure For manual update it's update_195.sql