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2017-12-04 16:00:43
New version 2.78v - auto assignment enhancements
Hi,
- Option to set delay, between new chat can be assigned to operator since last assignment.
- Option to have auto chat acceptance. If chat is automatically assigned it's possible now that new chat will be opened automatically to operator.
- Option to exclude operator from participating in auto assign workflow, even if he is online.
- Option to ignore inactive chat's in auto assign workflow.
For update just follow standard update procedure For manual update it's update_153.sql
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2017-11-16 15:23:31
New version 2.77v - mobile invitations
Hi
- Option in auto responder to choose show proactive invitation on mobile or not. There is checkbox in proactive chat invitation editing window.
- Chat list filter by Chat wait time and Chat duration interval.
- Harden protection against empty visitors messages.
- Locking user department table by id to avoid deadlocks in high load situations.
- Autologin workflow improvements.
For update just follow standard update procedure For manual update it's update_152.sql
P.s demo also was updated :)
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2017-11-13 08:02:39
New version 2.76v - themes enhancements
Hi
- Option to hide message time from visitor in theme.
- Option to set custom mobile width trigger point.
- Changed how lh_userdep is table records are updates, avoids deadlocks in high load situations.
- Support {department} in send mail to visitor subject and body
For update just follow standard update procedure For manual update it's update_151.sql
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2017-10-31 15:29:12
New version 2.75v
New version with small updates
- Auto responder improvements and handling phone/tablet users if sync timeouts.
- Auto login section to generate static auto login links.
- Allow to filter in transfer window by online and logged in statuses.
- Survey now supports charts for Questions and Answers. Support for [fs<number>][/fs<number>] and [value=5] support for questions and answers to have fixed answers.
- Possibility to import users from CSV files.
- Policy window will have posibility to store limitation within policy. At the moment not used, but will be used in the future.
For update just follow standard update procedure For manual update it's update_150.sql
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2017-10-25 13:20:12
New version 2.74v - various small changes
Hi,
- Option to set auto assign workflow priority by time.
- Various small changes.
- Translations updated.
For update just follow standard update procedure For manual update it's update_149.sql
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