New version 2.80v - canned messages and auto responder translations

Hi,

1. Multilanguage support for canned messages and auto responders.
2. Survey grouping fix
3. Save user browser language within chat.
4. Reopen chat in same place then chat information was edited.
5. Archive enhancements.
6. Video embed support. If uploaded file from visitor is video format. Video will be played directly in chat window.

For update just follow standard update procedure For manual update it's update_155.sql

New version 2.79v - archive automatisation

Hi,

1. Archive automatisation. In archive configuration possible to set automatisation.
2. To have fully automated workflow you have to setup cronjob
   1. php cron.php -s site_admin -c cron/archive
       

For update just follow standard update procedure For manual update it's update_154.sql

New version 2.78v - auto assignment enhancements

Hi,

1. Option to set delay, between new chat can be assigned to operator since last assignment.
2. Option to have auto chat acceptance. If chat is automatically assigned it's possible now that new chat will be opened automatically to operator.
3. Option to exclude operator from participating in auto assign workflow, even if he is online.
4. Option to ignore inactive chat's in auto assign workflow.

For update just follow standard update procedure For manual update it's update_153.sql

New version 2.77v - mobile invitations

Hi

1. Option in auto responder to choose show proactive invitation on mobile or not. There is checkbox in proactive chat invitation editing window.
2. Chat list filter by Chat wait time and Chat duration interval.
3. Harden protection against empty visitors messages.
4. Locking user department table by id to avoid deadlocks in high load situations.
5. Autologin workflow improvements.

For update just follow standard update procedure For manual update it's update_152.sql

P.s demo also was updated :)

New version 2.76v - themes enhancements

Hi

1. Option to hide message time from visitor in theme.
2. Option to set custom mobile width trigger point.
3. Changed how lh_userdep is table records are updates, avoids deadlocks in high load situations.
4. Support {department} in send mail to visitor subject and body

For update just follow standard update procedure For manual update it's update_151.sql