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2020-12-04 14:10:38
3.56v Performance improvements
- Chat export will have modal window dedicated to chat's export with subject and messages types inclusion.
- FB and Twilio extension has new documentation for easier understanding how to install. https://github.com/LiveHelperChat/twilio https://github.com/LiveHelperChat/fbmessenger
- Sandbox error for serviceWorker will be ignored. Edge case devices handling.
- You can have notifications for active chats which get's alert icon assigned
- You can now manual init widget JS and all it's dependencies https://doc.livehelperchat.com/docs/javascript-arguments/
- Notifications won't be shown if you have many pending chats and change sort
- If storing message fails we should show visitor what happened. So he can try again
- We should also keep his last message attempt
- Reduced number of renders checks in widget
- Translations performance/cache improvements
- You can override now also english translations - https://doc.livehelperchat.com/docs/language/#how-to-override-default-translations
- If sending message from a new widget fails we will show now message for a visitor.
For update just follow standard update procedure For manual update it's update_229.sql
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2020-11-27 14:31:22
Desktop application written with electron
Just a small friday experiment.
You can try out desktop app written with electron. The main advantage it's same render engine as chrome just without any google stuff :). So it's even faster :)
https://github.com/LiveHelperChat/electron/releases
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2020-11-26 07:19:47
3.55v Continuous webhooks
Hi,
- Continuous webhooks. Documentation.
- Chat closing and other emails will include all chat messages.
- You can have now custom JS in static url. "Events Tracking" window. Events in static URL still won't be tracked. It will be implemented in next releases.
- GDPR acceptance scenario
For update just follow standard update procedure For manual update it's update_228.sql
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2020-11-23 08:21:06
3.54v Alert icons
Hi,
This release is all about alert icons.
- Update angular version and disable debug output.
- Anyone who is using NodeJS extension will have to update it also.
- Now you can manually choose what alert icons to exclude from dashboard lists.
- "Check for conditions to proceed" now have option to continue execution even if conditions are matched.
- "Check for conditions to proceed" can access any attribute through {args.chat.<any_attr>} E.g chat message {args.msg.msg}.
- Alert icon now can have custom text as tooltip.
For update just follow standard update procedure For manual update it's update_227.sql
If you are using nodejs extension you will have to update it.
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2020-11-19 12:01:07
3.53v Departments statistic, version 2 :)
Hi all :)
Sorry for the past few days so many version. Just I had really hard time getting departments statistic right :D
- Inactive chats for logged operator and active chats for logged operator stats in departments widget.
- Live helper chat will work perfectly fine on devices where cookies, session storage and popups are disabled.
- Popup refocus did not worked from react app.
- Previous messages will be shown also for proactive invitation.
- Pending chats wait time was calculated from start chat time, but in case bot transfer after some time it should be based on time since chat become pending.
- Departments stats will be ordered by active chats number instead of pending one.
For update just follow standard update procedure For manual update it's update_226.sql