New version 2.15v

This release is basically various small enhancements. More hardcore enhancements is coming :)

1. Option to choose auto responder for specific department. https://github.com/LiveHelperChat/livehelperchat/issues/547
2. Option to allow send file in offline chat form https://github.com/LiveHelperChat/livehelperchat/issues/370
3. Instead of banning e-mails which are very easy to fake, there is option to ban not only single ip but also IP ranges. https://github.com/LiveHelperChat/livehelperchat/issues/546
4. Will be recorded time when user has left a chat https://github.com/LiveHelperChat/livehelperchat/issues/535
5. Adjusted position of user typing text indicator https://github.com/LiveHelperChat/livehelperchat/issues/532
6. Posibility to edit main chat information. At the moment only user nick and e-mail address https://github.com/LiveHelperChat/livehelperchat/issues/504

For update just follow standard update procedure For manual update it's update_93.sql

Desktop client recompiled with 5.4 QT version

I have received few notices from users that there was some issue while connecting to https site even if previously it worked. So if anyone was have trouble with that, they can now download a new version of desktop client. I'm still looking for people who could compile/prepare a bundle for MacOS.

Few frontend usability updates

Just wanted to share few usability updates I did today. They are small but nice

• Now then to visitor is shown pro active invitation, there will be some delay before widget appears to visitor. While this delay is in effect iframe content will be preloaded in the background. So to visitor it will appear that chat widget appeared instantly. (Visitor won't see this spinning circle)
• Above technique also applies to chat widget then user is chating. So while user is browsing your page, widget will appear about 1 later than page loads, but meanwhile iframe content will be loaded in the background and to we get effect of widget appearing instantly.
• Visitor still will see this circle then he manually clicks on status widget.

This update does not require any database update. Here is realted githut commit

New version 2.14v

This release is maintenence release with few enhancements

1. Option to pass identifier to forms module (E.g ?identifier=node_15). It can be either some specific value or if not provided it will be referer URL.
   Also new variable in e-mail template can be used {url_view} it will be link to filled form view instead of download link. https://github.com/LiveHelperChat/livehelperchat/issues/563
2. Chat window in browsing information tab will show is user on page still or not. Option "Track is user still on site, chat status checks also has to be enabled" has to be enabled. "On page - <little green man there>"
3. Different message will be shown then user starts chat from chat popup instead of chat widget. "User has joined the chat from popup chat window!" Like then user navigates to another window from widget it's shown URL to which he navigated. Then user decides to open popup for chat it will be different message.
4. Invitation to chat will also pay attention to additional fields attributes. https://github.com/LiveHelperChat/livehelperchat/issues/540
5. Proactive messages retargeting. In returning message field you can enter {nick}, if we will find a previous chat associated with this online user, nick from previous chat will be used if not proactive invitation nick field value will be used. https://github.com/LiveHelperChat/livehelperchat/issues/544

For update just follow standard update procedure For manual update it's update_92.sql

Project status, Funding goal and other small notices

So wanted to inform about project status. Today have been reached yearly funding goal. Month before official deadline :)

Thank you all!

So if anyone wonders why last month or so there was a little bit less versions release. I just was busy working for my main employer. As soon I find more time, I ques it will take yet a month to finish already started jobs, I will be able again more active develop Live Helper Chat. Meanwhile just enjoy what I have build. Without all community it would be just impossible to do what we did.

Once again thank you all :)