New version 2.17v Co-Browsing enhancements

Co-Browsing enhancement release. The last version of this year :)

1. Now from co-browsing window you can highligh elements. Just click left mouse cursor on desirable element.
2. If you click link hodling CTRL browser on user side will click this element to. This means you can navigate user browser where you want.
3. At top bar there is now network icon. If you click it you can navigate user preciselly to URL you want. You can navigate user to another url also from chat window. There is new icon for that
4. You can fill some of the forms fields by holding CTRL+Left mouse click. As field becames with blue shadow you can fill text fields on visitor browser directly. Fill forms for users :)
5. NodeJs server for Co-Browsing was updated.
6. You can can allow user to see your mouse pointer on his screen.
7. You can force user browser to scroll to highlighted element by checking checkbox at top.
8. Operator Co-Browser window will represent exact view of user browser window size. This is required to match mouse positions.
9. Systen update can tell that some field types are incorrect, it's good because update script will also check for table field type not only does he exists.

For update just follow standard update procedure For manual update it's update_95.sql

New version 2.16v Co-Browsing!!!

Let this release be my Christmas present for all users.

Co-Browsing - see exactly what your users see and help them to navigate.

1. This feature works even on standard server without special software. But if you want to use at it's maximum runing NodeJs server is required. This feature will even work on Standard Shared Hosting
Inspiration come from (without these libraries it would be impossible to do all that)
https://code.google.com/p/mutation-summary/
https://github.com/abbakym/mutationsummary-cobrowsing-experiment
http://teft.deviantart.com/art/Obsidian-Cursor-set-78972293 (Co-Browsing mouse cursor icon)

Co-Browsing tutorial can be found here

Our demo now support Co-Browsing with NodeJs. You can see yourself how fast user window changes relfects in your window.

For update just follow standard update procedure For manual update it's update_94.sql

New version 2.15v

This release is basically various small enhancements. More hardcore enhancements is coming :)

1. Option to choose auto responder for specific department. https://github.com/LiveHelperChat/livehelperchat/issues/547
2. Option to allow send file in offline chat form https://github.com/LiveHelperChat/livehelperchat/issues/370
3. Instead of banning e-mails which are very easy to fake, there is option to ban not only single ip but also IP ranges. https://github.com/LiveHelperChat/livehelperchat/issues/546
4. Will be recorded time when user has left a chat https://github.com/LiveHelperChat/livehelperchat/issues/535
5. Adjusted position of user typing text indicator https://github.com/LiveHelperChat/livehelperchat/issues/532
6. Posibility to edit main chat information. At the moment only user nick and e-mail address https://github.com/LiveHelperChat/livehelperchat/issues/504

For update just follow standard update procedure For manual update it's update_93.sql

Desktop client recompiled with 5.4 QT version

I have received few notices from users that there was some issue while connecting to https site even if previously it worked. So if anyone was have trouble with that, they can now download a new version of desktop client. I'm still looking for people who could compile/prepare a bundle for MacOS.

Few frontend usability updates

Just wanted to share few usability updates I did today. They are small but nice

• Now then to visitor is shown pro active invitation, there will be some delay before widget appears to visitor. While this delay is in effect iframe content will be preloaded in the background. So to visitor it will appear that chat widget appeared instantly. (Visitor won't see this spinning circle)
• Above technique also applies to chat widget then user is chating. So while user is browsing your page, widget will appear about 1 later than page loads, but meanwhile iframe content will be loaded in the background and to we get effect of widget appearing instantly.
• Visitor still will see this circle then he manually clicks on status widget.

This update does not require any database update. Here is realted githut commit