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2014-08-24 17:58:29
Some statistic part 2
Just few statistic numbers regarding Live Helper Chat project... Read more if you are interseting of project status
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2014-08-17 15:49:02
New version 2.11v - few nice enhancements
Decided to release new version with few nice enhancements. Here is changelog
- Fixed bug then department online hours was not taking effect if department ID was not provided.
https://github.com/LiveHelperChat/livehelperchat/issues/491
- Option to setup status indication is site visitor still on site or already left a site
https://github.com/LiveHelperChat/livehelperchat/issues/490
In this scenario it means - check is user still on site and check operators status every 120 s. If you uncheck first checkbox only check regarding is operators still available every two minits.
- Option to export chats as XLS, you will find XLS button in chat listing windows.
https://github.com/LiveHelperChat/livehelperchat/issues/435
- Option to write manually for what domain user is generating embed code. This is neede if you are experiencing some issue like chat is not kept while navigating through other site pages.
I always recommend to fill this field while generating embed code. Old embed codes also will work in any case.
https://github.com/LiveHelperChat/livehelperchat/issues/489
- Extra modules will be hidden if user does not have permission to use atleast one of submodule.
https://github.com/LiveHelperChat/livehelperchat/issues/487
- If user refreshed page message time was incorrect because user time zone was not used. It was used only for new user messages.
- Few more API calls is available now. This part needs article for explain how to use it in extensions.
For update just follow standard update procedure. For manual update it's update_90.sql
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2014-08-14 19:10:16
New version 2.10v - pack of enhancements
I have been working hard to bring this release before a weekend. Over 12 - 14 hours of work per day.
But here we go with change log
- Now then you are generating code for multiple departments, or just standard code without any department. If user chooses offline department for him is suggested go to leave a message form. This can be turned on or off in chat configuration. https://github.com/LiveHelperChat/livehelperchat/issues/477
- On devices, with lower screen width than 1024, clicking on widget will open new window.
- Default line height was set for widgets to have same appearance across all sites.
- Option to set department online hours in hours and minutes format. Previously it was only hours. All users who uses this function is required to update department online hours. Just resave. https://github.com/LiveHelperChat/livehelperchat/issues/476
- Jersey icon was missing https://github.com/LiveHelperChat/livehelperchat/issues/478
- Now extension can override translations also. Just create a folder translations in your extension and appropriate language file.
E.g extension/overridetranslation/translations/lt_LT/translation.ts and active extension overridetranslation, and you are ready to go.
https://github.com/LiveHelperChat/livehelperchat/issues/479
- Online visitor pages remembers user settings, selected department, max records to return etc...
https://github.com/LiveHelperChat/livehelperchat/issues/474
- Core was changed to avoid warning if compiled module file is not found. Actually it's like workaround for OP Cache then file is still returned from OP Cache instead of real one.
- Option to enable language switched at chat widget. It applies only for chat widget and start chat windows.
https://github.com/LiveHelperChat/livehelperchat/issues/469
- Install by default will enable Geo detection using MaxMind
For update just follow standard update procedure. For manual update it's update_89.sql
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2014-08-09 17:59:14
New version 2.09v - statistic enhancements
This time it's statistic enhancements release.
- https://github.com/LiveHelperChat/livehelperchat/issues/428
- Albanian language
- Chats duration algorithm was changes it now will calculate chat duration by this algorithm
- last user message time - (chat start time + chat wait time). You can update all your chats duration by visiting chat Maintenence page.
For update just follow standard update procedure. For manual update it's update_88.sql
P.s if you go to update page and your instance won't find any database changes it's ok. This version does not have any structurual database changes.
P.s.s read more to see statistic screenshots :)
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2014-08-08 19:06:41
New forum
Hi all,
I have migrated from google forum to standalone Live Helper Chat forum. So please from now use new forum instead and ask your infinitive questions there :)
http://forum.livehelperchat.com/
Also if you have posted ever there, you can try just use password reset in new forum. You do not have to create a new account there.
P.s This forum will be disabled.
P.s.s if there will be a lot of dissatisfaction perhaps one day I will re-enable it again :)