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2013-09-27 18:20:12
Upcoming features, let me know what you think
Just wanted to share what's comming in the next versions during some next few weeks.
- Option to delegate chats automatically from one department to another. Let say one department does not accepts chat for 60 seconds so it's transfered automatically to other.
- Full customer flow support. Previous chat's from previous days.
- Some of https://github.com/remdex/livehelperchat/issues?state=open
- What's the next features you would like to have? Like Co-browsing,? Anything more fancy?
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2013-09-27 17:38:14
Turkish and Norwegian translations added, automatic languages updates shell script.
So I have just added two new languages Turkish and Norwegian. We also have an automatic languages updates script. Go to root category of lhc_web folder and execute. You have to provide your https://www.transifex.com logins to script.
./doc/shell/update_translations.sh <username> <password>
Cheers.
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2013-09-27 15:55:36
New version 1.54v
Features:
- Option to turn off or on Resume chat functionality.
- Reopen chat permission in back office.
- If chat is closed, operator won't be able to send messages untill it's reopened. What user reopened the chat also is logged.
Bugfixes:
- Footprint was not detected if chat was started from proactive chat message.
- Messages scroll was lost sometimes during tab's switching.
- Don't blink title if textarea is active.
execute doc/update_db/update_37.sql and follow standard upgrade instructions
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2013-09-26 19:33:29
Chatbox is not a Live Help Widget!!! Please be sure for what module you are generating JS code
I constantly looking at some sites I find that users a mixing Chatbox widget with Live Help widget. Chatbox is not Live Support widget. Live support widget embed code can be found at "Configuration".
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2013-09-26 19:18:42
Evening updates - part 2
Hi all, some evening updates.
- Desktop app will open chat rooms instantly now.
- Pro active chat message will get 7 seconds delay. So to visitor it looks more natural.
- Title blinkin, without looking at window you will know which window is pending an action.
- Now you can click on very first online users icon and colorbox layer with user info will be shown.
Demo also was updated.
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