3.75v Chat routing priority

• Option to blink active chat if visitor is waiting to log response from the operator
• Chat routing will allow to forward chat directly to department.
• Statistic will allow to export directly to CSV
• Chat list export will have more fields in exported file

For update just follow standard update procedure For manual update it's update_247.sql

3.74v Improvements

1. Now you can send invitation message to mass users at once.
2. You can filter online visitors who are connected to website only. Using nodejshelper extension this gives live view who is connected.
3. Canned messages now can be assigned to more than one department.
4. Private messages between operators will have a sound now.
5. Canned messages import/export will support tags now.
6. Users import will have more fields to prefill now.
7. Department list will be sorted by same order as in the widget filters.

For update just follow standard update procedure For manual update it's update_246.sql

3.73v Small changes

Hi

• Option to pass trigger_id as argument. Usefull in case you want to make some test on production.
• You can now use in JSON payload Rest API call raw_{{lhc.id}} within quotes.
• CSV export for chats listings.
• UL, OL styling options. See bbcode documentation for a syntax.
• Option to change font size from the widget. Can be activated in widget themes.

For update just follow standard update procedure For manual update it's update_245.sql

3.72v Security update and other changes

Hi,

This update includes fix for possible XSS vulnerability. I advise everyone to update. My clients whom I look after already were updates.

• Security fix for https://huntr.dev/bounties/1-LiveHelperChat/livehelperchat/
• You can change sound option per invitation now. (Play sound or not)
• Fixes for webhooks conditions being parsed incorrectly.
• Now you can change order of start chat fields including custom fields you define in start chat form.
• You can set titles for standard fields in widget theme now.
• Now you can trigger offline form manually from website https://doc.livehelperchat.com/docs/javascript-arguments#open-offline-form-while-keeping-option-to-start-a-chat-normally
• You can set default sound setting in widget theme. (Play sound for new messages or not)
• Offline message will support BBCode now.
• Rest API call will support now also x-www-form-urlencoded request type.
• !block command did not worked.
• Chat lists has direct option to filter abandoned chats https://doc.livehelperchat.com/docs/chat/statistic/#performance
• Send message did not set nick if previous chat was not found. (Empty nick scenario)
• Now you can login to back office using e-mail also.
• If operator is not looking at online visitors widget we will not load it's content. Performance improvement.
• New widget dropdown was missing click action support.
• Users dropdown filter is now AJAX based and will filter directly.
• NodeJS extension now support option to track online visitors live status or not.
• Setting subject in the chat will sort subjects by their names.
• Bot Execute JS will support replaceable variables also.
• foreach cycle support in bot response https://doc.livehelperchat.com/docs/bot/bot-text/#foreach-cycle
• Bot buttons will support translations also.
• If visitor has closed chat there will be button invite support in chat messages.
• Different color for a system message if visitor has left a chat.

For update just follow standard update procedure There is no database update this time.

3.71v events tracking by department

1. Duplicate online record was presented if old version JS files were cached.
2. Option to have event tracking settings by department.
3. Visitor typing text was not updating above text area
4. Automated hosting extension now supports PHP-Resque
5. Custom icons alerts will have a new sound
6. Dark theme edit previous message background changed to more readable.
7. Survey won't be shown to visitors who are blocked during conversation.
8. We will remember nick if chat is started in popup directly.
9. And various other small changes.

For update just follow standard update procedure For manual update it's update_244.sql