New version 2.09v - statistic enhancements

This time it's statistic enhancements release.
 

1. https://github.com/LiveHelperChat/livehelperchat/issues/428
2. Albanian language
3. Chats duration algorithm was changes it now will calculate chat duration by this algorithm
4. last user message time - (chat start time + chat wait time). You can update all your chats duration by visiting chat Maintenence page.

For update just follow standard update procedure. For manual update it's update_88.sql

P.s if you go to update page and your instance won't find any database changes it's ok. This version does not have any structurual database changes.
P.s.s read more to see statistic screenshots :)
 

New forum

Hi all,
I have migrated from google forum to standalone Live Helper Chat forum. So please from now use new forum instead and ask your infinitive questions there :)
http://forum.livehelperchat.com/

Also if you have posted ever there, you can try just use password reset in new forum. You do not have to create a new account there.
P.s This forum will be disabled.
P.s.s if there will be a lot of dissatisfaction perhaps one day I will re-enable it again :)
 

New version 2.08v - automatic status change and something more

Another sunday dedicated to LHC...

1. Now in chat configuration you can setup automatic status change. "Configuration => Live Help configuration => Chat configuration => Misc => Interval between chat status checks in seconds, 0 disabled." It will status for all site visitors chat widget status to online or offline. https://github.com/LiveHelperChat/livehelperchat/issues/422
2. In widget theme editing window you can add custom text which would appear above request form. https://github.com/LiveHelperChat/livehelperchat/issues/454
3. In chat configuration you can setup messages box height. https://github.com/LiveHelperChat/livehelperchat/issues/456

For update just follow standard update procedure. For manual update it's update_87.sql

New version 2.07v - few features and small enchancements

So after some holidays, I have finally release new version.

1. Now you can generate embed code who represents few departments at once. https://github.com/LiveHelperChat/livehelperchat/issues/427
2. Department close time not taking affect if operators logged in. https://github.com/LiveHelperChat/livehelperchat/issues/440
3. To buttons were added some CSS classes for easier restyling. Although i recommend just override all buttons if. See foundation about buttons and they classes. https://github.com/LiveHelperChat/livehelperchat/issues/437
4. Now you can limit yourself how many online visitors you want to see in list. Also now it saves one request if user is not watching map. https://github.com/LiveHelperChat/livehelperchat/issues/433
5. Option to block certain users by their country. Here is some fancy things you can do with this module. https://github.com/LiveHelperChat/livehelperchat/issues/421
6. Now you can set required phone in proactive chat invitation
7. Option to set required phone length in back office. Chat configuration section.

Some of these feature really took a lot of work...

For update just follow standard update procedure. For manual update it's update_86.sql

New version 2.06v - devil is in details

So finally in a hot summer day new version with a lot of small details in mind

1. Option to minimize widget directly to bottom corner. Just expand our demo widget move it and click minimize
2. Status widget will be hidden automatically then user opens live help widget
3. Option to change border color of status widget
4. Operator will see user local time zone. Also visitor will see messages time in their local time.
5. Because of 4 feature online visitors list was a little bit restyled.
6. Minimize and restore icons will be different now to avoid confusion
7. On minimization header will stay at the same place
8. Option to pass operator ID to chat. Usefull for integrating with third party applications. Where let say each customer has assigned operator.
9. Separated template for user message. Easier to override
10. Finnish language
11. Option to edit previous visitor/operator message by pressing Up arrow, just like skype

Some ideas for all this was taken by LHC users. Thank you all :)

For update just follow standard update procedure. For manual update it's update_85.sql