Usability changes

Decided to inform about few usability changes I just did

1. From now if the only required field is message field, send button won't be present. It will be enough just to click enter.
2. Now widget box won't have send button instead it will have pencil icon on top right corner of message box. On mouse over will be shown Send button and BB Code button if it's activated.
   

Automated hosting plugin updated

Just wanted to inform that I have updated automated hosting plugin it now has these additional features

1. You can set default customer language, for frontend site and for back office operator.
2. Direct admin support.
3. Fully translatable module with translated Lithuanian language, you can just copy Lithuanian translation file and translate to your language.
4. No more needed coding to change request counter
5. API Class for automated hosting
6. Cronjob to automatically updated all instances database at once.

All this was archieved with commercial support from some customers. If you have web agency and want to rent this as SAS on cloud see this commercial offer

Some statistic part 2

Just few statistic numbers regarding Live Helper Chat project... Read more if you are interseting of project status

New version 2.11v - few nice enhancements

Decided to release new version with few nice enhancements. Here is changelog

1. Fixed bug then department online hours was not taking effect if department ID was not provided.
   https://github.com/LiveHelperChat/livehelperchat/issues/491
2. Option to setup status indication is site visitor still on site or already left a site
   https://github.com/LiveHelperChat/livehelperchat/issues/490
   
   In this scenario it means - check is user still on site and check operators status every 120 s. If you uncheck first checkbox only check regarding is operators still available every two minits.
3. Option to export chats as XLS, you will find XLS button in chat listing windows.
   https://github.com/LiveHelperChat/livehelperchat/issues/435
4. Option to write manually for what domain user is generating embed code. This is neede if you are experiencing some issue like chat is not kept while navigating through other site pages.
   
   I always recommend to fill this field while generating embed code. Old embed codes also will work in any case.
   https://github.com/LiveHelperChat/livehelperchat/issues/489
5. Extra modules will be hidden if user does not have permission to use atleast one of submodule.
   https://github.com/LiveHelperChat/livehelperchat/issues/487
6. If user refreshed page message time was incorrect because user time zone was not used. It was used only for new user messages.
7. Few more API calls is available now. This part needs article for explain how to use it in extensions.

For update just follow standard update procedure. For manual update it's update_90.sql

New version 2.10v - pack of enhancements

I have been working hard to bring this release before a weekend. Over 12 - 14 hours of work per day. 
But here we go with change log

1. Now then you are generating code for multiple departments, or just standard code without any department. If user chooses offline department for him is suggested go to leave a message form. This can be turned on or off in chat configuration. https://github.com/LiveHelperChat/livehelperchat/issues/477
2. On devices, with lower screen width than 1024, clicking on widget will open new window.
3. Default line height was set for widgets to have same appearance across all sites.
4. Option to set department online hours in hours and minutes format. Previously it was only hours. All users who uses this function is required to update department online hours. Just resave. https://github.com/LiveHelperChat/livehelperchat/issues/476
5. Jersey icon was missing https://github.com/LiveHelperChat/livehelperchat/issues/478
6. Now extension can override translations also. Just create a folder translations in your extension and appropriate language file.
   E.g extension/overridetranslation/translations/lt_LT/translation.ts and active extension overridetranslation, and you are ready to go.
   https://github.com/LiveHelperChat/livehelperchat/issues/479
7. Online visitor pages remembers user settings, selected department, max records to return etc...
   https://github.com/LiveHelperChat/livehelperchat/issues/474
8. Core was changed to avoid warning if compiled module file is not found. Actually it's like workaround for OP Cache then file is still returned from OP Cache instead of real one.
9. Option to enable language switched at chat widget. It applies only for chat widget and start chat windows.
   https://github.com/LiveHelperChat/livehelperchat/issues/469
   
10. Install by default will enable Geo detection using MaxMind

For update just follow standard update procedure. For manual update it's update_89.sql