-
2014-04-05 10:33:24
New version - 1.94v enhancements
Features
- Option to force department hours to take priority over users online status. "Chat configuration" -> "Misc" -> "Ignore users online statuses and use departments online hours".
- Option to redirect user to leave a message window manually.
execute doc/update_db/update_73.sql for update and follow standard upgrade tutorial.
P.s These two enhancements were inspired by this forum thread. If anyone has more cool ideas, don't be shy and share them https://groups.google.com/forum/#!topic/livehelperchat/XmdUZeyVzjU
-
2014-03-30 07:34:35
Separated desktop client repository, QT 5.x migration
Hi,
Good news. Finally I have migrated to QT 5.x version. QT 5.x compiled desktop client can be downloaded from demo page. Also QT 5.x compatible source code is available at https://github.com/LiveHelperChat/desktop. Compiled desktop clients can be found at demo page also or at https://github.com/LiveHelperChat/desktop-compiled.
Also it would be good if someone could test desktop client under https connection. New mac'os package also should be prepared in a few days, anyone who wants can compile it from souce code. Like it's 5.x compatible it should be very easy to do so.
-
2014-03-29 07:04:49
New version - 1.93v enhancements
Features
- Job title field for operator, this job title field will be shown instead of "Personal assistant" if it's set.
- Option to assign pro active invitations to particular users. Just enter users id's separated by comma. Perhaps in some far feature I will add more user friendly assigment workflow, or someone will suport it :)
- {name},{department},{country},{city} variables in subject for mail "Support request from user"
- Disabled department widget won't be shown. Option to show widget, but then in content will be written "Department is disabled"
- Invisible mode. This allows to open chat without influencing chat status. To operators role has to be assigned "Users, groups management" => "Allow user to change his visibility mode"
- Option to change chat status. To operators role has to be assigned "Chat" => "Allow user to change chat status" permission.
execute doc/update_db/update_72.sql for update and follow standard upgrade tutorial.
-
2014-03-26 19:52:28
Share your ideas, what feature you are missing? (brainstorming)
More information here
https://groups.google.com/forum/#!topic/livehelperchat/XmdUZeyVzjU
-
2014-03-22 14:30:29
New version - 1.92v enhancements
Features
- Option to have browser notification for new messages also not only for new chat. Can be found at "Synchronization and sound settings"
- Messages line height adjusted
- Submit button is disabled then user clicks it. I saw some duplicate chat request on demo. I ques users just did not waited enough after form submition.
- Option to choose refresh interval on online users list.
- {operator} variable in canned messages.
- nodejs extension updated.
- Option to disable chat print and send chat transcript from back office "Chat configuration" => "Misc"
- Standard sound icon instead if colorfull image in user sound settings
Bugfixes
- FF browsers did not showed scrollbar in popup.
- Then chat was accepted using chrome browser notification was not hidden automatically. Seems there was some internal browser API changes.
- Some complex cases fixed then site is using https and in some places http. Read http://livehelperchat.com/how-to-configure-https-and-http-259a.html
- Correct cache key for chatbox then memcached is used.
execute doc/update_db/update_71.sql for update and follow standard upgrade tutorial.